Description
About sg360°
sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance.
When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, an education assistance program, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match. Be part of a legacy of excellence and growth with sg360°!
We are seeking an AI Solutions Developer to design, develop, deploy, and maintain secure AI-enabled automation solutions that integrate with enterprise and client operations. The position combines large language model (LLM) and agent engineering, AWS serverless infrastructure, backend development, and operational problem-solving. The developer translates complex business workflows into reliable systems that process structured and unstructured information, interact with ERP and external systems, and route consequential decisions through appropriate human approval controls.
Essential Duties and Responsibilities
AI and Agentic Workflow Engineering
- Design and build AI agent pipelines using approved LLM platforms and APIs, including tool definitions, system prompts, context files, orchestration loops, state management, and exception handling.
- Develop secure integrations that allow agents to interact with SQL databases, REST APIs, documents, images, spreadsheets, email, and other enterprise systems.
- Enforce validated outputs using tools such as Pydantic or Zod and implement human approval checkpoints before consequential or irreversible actions.
- Diagnose production behavior by tracing prompts, model responses, tool calls, validations, and downstream events; resolve issues through changes to prompts, schemas, code, or workflow design.
- Choose between AI methods and deterministic logic based on reliability, risk, cost, and business requirements.
AWS and Cloud Engineering
- Develop and maintain AWS infrastructure as code using CDK, preferably TypeScript, for serverless, data, integration, networking, identity, and security services.
- Build event-driven and scheduled pipelines, including file and email triggers, event routing, API entry points, and recurring workflows.
- Configure VPC-attached Lambda functions and secure database connectivity using scoped security groups, managed credentials, and appropriate connection-management patterns.
- Maintain structured logging, alarms, distributed tracing, and deployment pipelines across development, staging, and production; apply least-privilege and security-by-default practices.
Client Systems, Discovery, and Documentation
- Lead or participate in discovery with business stakeholders and client technical teams to understand processes, ERP schemas, data requirements, constraints, and approval points.
- Create readable context-file, workflow, and technical specifications that document business rules, integrations, exception handling, validation, and approval logic.
- Support testing, deployment, monitoring, incident resolution, documentation, and continuous improvement of production solutions.
- Perform other related responsibilities as assigned to support changing business needs.
- Success Measures
- Solutions meet approved requirements and produce accurate, secure, validated, and auditable outcomes.
- Production systems achieve agreed reliability, performance, and support expectations, including effective approval and exception controls.
- Projects progress predictably, risks are surfaced early, and documentation supports review, maintenance, and knowledge transfer.
Requirements
Qualifications
Minimum Qualifications
- Bachelor’s degree in computer science, software engineering, information systems, or a related field, or an equivalent combination of education and relevant experience.
- Three to six years of software, cloud, backend, or AI engineering experience, including delivery of production systems.
- Demonstrated experience designing, deploying, and supporting production solutions across AI, cloud, backend, or data environments.
- Ability to work independently through ambiguity and communicate technical designs clearly to technical and nontechnical audiences.
Preferred Qualifications
- Client-facing discovery, consulting, solution design, or technical documentation experience.
- Experience integrating solutions with enterprise resource planning systems or other operational platforms.
Technical Skills and Experience
AI and LLM Engineering
LLM API Integration
Agentic Workflow Design
Structured Output Enforcement
Prompt Engineering
Vision/Multimodal LLM's
AWS and Cloud Engineering
AWS Lambda
AWS CDK
EventBridge, SES and S3
DynamoDB
VPC Networking
CloudWatch adn X-Ray
Backend and Database Engineering
Python
SWL (Read and Write)
REST API Integration
Type Script/Node.js
Microsoft SQL Server
Engineering Practices
- Consistently applies managed secrets, parameterized queries, least-privilege IAM, input validation, and other secure engineering practices.
- Ability to create technical specifications and client-facing documentation that non-engineers can understand, review, and approve.
- Ability to translate an ambiguous need into a concrete, secure, and executable implementation plan without step-by-step direction.
Travel:
Minimal local travel may be required for meetings, trainings, and/or other business purposes
sg360° does not offer employment-based visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. This policy applies to all applicants, including those whose employment authorization may expire in the future and would require sponsorship to remain employed.
sg360° is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs. sg360° does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
sg360° will provide reasonable accommodations to individuals with disabilities in the hiring process, in accordance with applicable laws. If you require an accommodation to complete your application, please contact the location to which you are applying and ask to speak with the Human Resources representative.
Skills Required
- Bachelor's degree in computer science, software engineering, information systems, or a related field, or equivalent education and relevant experience
- Three to six years of software, cloud, backend, or AI engineering experience, including production system delivery
- Experience designing, deploying, and supporting production solutions across AI, cloud, backend, or data environments
- Ability to work independently through ambiguity
- Ability to communicate technical designs clearly to technical and nontechnical audiences
- Client-facing discovery, consulting, solution design, or technical documentation experience
- Experience integrating solutions with ERP systems or other operational platforms
- Experience with LLM API integration, agentic workflow design, structured output enforcement, prompt engineering, and vision or multimodal LLMs
- Experience with AWS Lambda, AWS CDK, EventBridge, SES, S3, DynamoDB, VPC networking, CloudWatch, and X-Ray
- Experience with Python, SQL, REST API integration, TypeScript or Node.js, and Microsoft SQL Server
- Experience applying managed secrets, parameterized queries, least-privilege IAM, and input validation
- Ability to create understandable technical specifications and client-facing documentation
- Ability to translate ambiguous needs into secure, executable implementation plans
What We Do
The Segerdahl Corporation, operating as SG360°, is a Wheeling, Illinois-based direct marketing and printing company. Founded in 1956, it provides data-driven direct-mail solutions spanning audience analysis, targeting, creative development, personalization, print production, and delivery. The company is a fully integrated direct-mail printer serving medium- and high-volume campaigns for hundreds of customers, including Fortune 500 companies, across many industries in North America.









