About Backbase
Backbase is a fintech leader transforming the banking industry with our comprehensive engagement banking platform. Our recently launched Intelligence Fabric empowers financial institutions with advanced data lake architecture, robust data governance, hybrid AI services, and cutting-edge agentic AI capabilities. We're seeking exceptional AI Solution Architects to help banks unlock the full potential of their data and AI initiatives.
The job in short
As an AI Solutions Architect focusing on Backbase's Intelligence Fabric, you will design and articulate AI-driven solutions that address complex banking challenges. You will collaborate with sales teams to craft compelling technical narratives that demonstrate the value of our Intelligence Fabric to sophisticated banking clients. Your expertise in data architecture, AI implementation, and banking processes will position you as a trusted advisor who can translate technical capabilities into tangible business outcomes.
Meet the job
● Design scalable, secure AI and data architecture solutions tailored to specific banking use cases, leveraging Backbase's Intelligence Fabric capabilities ● Translate banking business requirements into technical solutions that demonstrate clear ROI and competitive advantage;
● Create and present reference architectures, solution designs, and technical roadmaps to senior bank stakeholders;
● Conduct technical discovery sessions to understand client challenges and map them to Intelligence Fabric capabilities;
● Develop compelling proof-of-concepts and demos that showcase the power of Backbase's data lake and AI capabilities;
● Collaborate with product teams to influence the Intelligence Fabric roadmap based on customer feedback and market trends;
● Guide customers through the evaluation process, addressing technical concerns and articulating implementation approaches;
● Stay current with emerging AI technologies and banking industry trends, becoming a thought leader in banking AI solutions.
How about you?
● 5+ years of experience architecting enterprise-scale data and AI solutions, with at least 3 years focusing on banking or financial services applications ● Deep understanding of data lake architectures, data governance frameworks, and AI implementation strategies;
● Experience designing and implementing solutions utilizing large language models, agentic AI, and machine learning in banking contexts;
● Strong knowledge of cloud platforms (Azure, AWS, GCP) with emphasis on their AI and data services;
● Expertise in data security, privacy, and compliance requirements specific to the banking industry;
● Excellent communication skills with the ability to convey complex technical concepts to both technical and business audiences;
● Bachelor's or Master's degree in Computer Science, Data Science, or related field; relevant certifications are a plus.
We will be extra happy if you:
● Experience with banking core systems integration and banking data models;
● Background in customer engagement platforms or digital banking solutions;
● Knowledge of banking-specific AI use cases such as fraud detection, personalization, risk assessment, and customer service automation;
● Experience with hybrid cloud/on-premise solutions common in banking environments;
● Prior experience in pre-sales, solution architecture, or technical consulting roles.
What we offer
● Opportunity to shape the future of AI in banking with industry-leading technology;
● Collaborative environment working alongside top talent in fintech;
● Exposure to diverse banking challenges across global markets;
● Professional development and continuous learning in emerging AI technologies;
● Competitive compensation package with performance incentives.
Location
Flexible - remote work with occasional travel to client sites and Backbase offices.
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What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
