The Role
About Mistral
At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.
We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.
We are a dynamic, collaborative team passionate about AI and its potential to transform society.
Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, US, UK, Germany and Singapore. We are creative, low-ego and team-spirited.
Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.
About The Job
As an early member of our US Solutions Architecture team, you will work closely with our Enterprise Account Executives and Applied AI Engineering team to drive the adoption of our state-of-the-art large language models with Enterprise customers.
What you will do
Pre-Sale & Sales Activities:
- Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
- Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
- Collaborate with the sales team to progress deals and penetrate accounts, providing technical expertise and insights where necessary.
- Influence evaluation criteria and gain control of evaluations and the evaluation process.
- Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
Product Implementation & Integration:
- Guide and support customers in deploying our text completion API into their infrastructure.
- Work closely with customers to fine-tune models according to their specific requirements.
- Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
- Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
Customer Success & Support:
- Collaborate with Account Executives to ensure that the customer is maximizing the product's potential.
Provide post-deployment support, addressing any issues or challenges that arise promptly.
- Offer recommendations for product optimizations or new features based on customer feedback.
- Develop custom features for customers as needed.
About you
- Previous experience in a technical pre-sales or consulting role with a heavy emphasis on customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer).
- Experience partnering with Account Executives or Engagement Managers driving technical account strategy, proof-of-concept scoping, and execution.
- Strong Python development skills with proven ability to integrate data from multiple sources.
Working knowledge of cloud architecture and deployment patterns for AI/ML solutions
- Track record of managing complex implementation projects from discovery to delivery
- Experience running solution design workshops and translating business requirements into technical specifications
- Strong stakeholder management skills, including experience working with C-level executives
- Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences
- Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience)
- Nice to have:
- Led successful deployments of Generative AI or traditional machine learning solutions in enterprise environments, including prototyping and customization.
- Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message.
What We Offer
💰 Competitive cash salary and equity
🚑 Healthcare: Medical/Dental/Vision covered
👴🏻 401K: 6% matching
🚴 Transportation: Reimburse office parking charges, or $120/month for public transport
💡 Coaching: we offer BetterUp coaching on a voluntary basis
🥎 Sport: $120/month reimbursement for gym membership
🥕 Meal voucher: $400 monthly allowance for meals
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The Company
What We Do
Fast, open-source and secure language models. Facilitated specialisation of models on business use-cases, leveraging private data and usage feedback. Built from a world-class team in Europe, targeting global market. Join the team ! https://jobs.lever.co/mistral/
