AI Senior Business Consultant - FSS

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As an AI Senior Business Consultant at Kyndryl, you will help clients in the Financial Services (FSS) industry identify and execute strategic opportunities driven by artificial intelligence. You will combine deep industry expertise with advanced knowledge of AI technologies to design transformation strategies that deliver measurable business value. You will act as a trusted advisor, translating complex business challenges into AI-enabled initiatives, shaping adoption roadmaps, and guiding organizations through large-scale transformation programs. You will also provide strategic insights based on market trends, competitive dynamics, and technological advancements, enabling clients to anticipate change and capitalize on innovation.

Key Responsibilities
• Lead the identification and definition of AI-driven opportunities aligned with business strategy in the FSS industry
• Translate complex business challenges into AI-enabled solutions, use cases, and transformation roadmaps
• Advise clients on AI adoption strategies, including governance, operating models, and value realization
• Analyze industry trends, competitive landscape, and emerging technologies to deliver strategic recommendations
• Act as a bridge between business stakeholders and technical teams, ensuring alignment and clarity
• Lead client engagements, workshops, and stakeholder discussions to drive AI transformation initiatives
• Ensure delivery of measurable business outcomes across operations, customer experience, and growth

Your Future at Kyndryl
At Kyndryl, you will operate at the forefront of business and technology transformation, working with leading organizations to unlock the full potential of AI and data. You will collaborate with global experts, influence high-impact initiatives, and play a key role in shaping how enterprises adopt and scale AI. Whether your path leads toward senior leadership, advisory roles, or specialization in AI strategy, Kyndryl provides the platform, scale, and support to accelerate your career and drive meaningful impact.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

You are a strategic advisor with strong business acumen and deep expertise in AI and data-driven transformation. You are comfortable engaging with senior stakeholders, leading complex discussions, and translating innovation into practical, scalable solutions that deliver tangible value.

Required Technical and Professional Expertise
• 8–10 years of experience in a leading consulting firm with strong exposure to digital transformation, data, or AI initiatives
• Strong understanding of AI technologies (machine learning, generative AI, NLP, predictive analytics) and their business applications
• Strong expertise within the Financial Services industry (processes, customer pain points, and value drivers)
• Experience in data analysis and data strategy, including data governance, data quality, and ethical AI considerations
• Ability to analyze and interpret AI trends and market developments, translating them into business opportunities
• Proven ability to act as a bridge between business stakeholders and technical teams
• Strong project management capabilities, including stakeholder coordination and delivery oversight
• Strong client-facing and communication skills, with experience facilitating workshops and leading discussions
• Foundational knowledge of data/AI tools and languages (Python, SQL, ML frameworks) to collaborate effectively with technical teams
• Strong analytical mindset and problem-structuring capabilities

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.