Job Context
You know the product inside out. You know how to connect it to a customer's real pain. And you know how to close. If that's you — this role was built for you.The Mission
As a Sales Specialist, you drive product adoption and expansion within Simpro Group's existing customer base. You combine deep technical product expertise with direct commercial engagement — generating cross-sell opportunities, supporting Account Managers on expansion deals, and helping customers realize additional value across the full Simpro Group product portfolio.
You are the bridge between what our platform can do and what a customer urgently needs. You move fast, you go deep, and you close.
What You’ll Do
Drive Adoption & Expansion
Generate cross-sell pipeline through consistent outbound engagement into non-managed customer accounts
Carry and achieve a defined expansion revenue quota through cross-sell and product adoption within the existing customer base
Demonstrate and present Simpro Group products to customers — translating technical features into business benefits aligned with customer needs
Close expansion opportunities from demo to signed order, managing a short and decisive sales cycle
Support Account Manager Deals
Step into live Account Manager opportunities as the product expert — handling demos and technical conversations the moment an expansion deal opens
Arm Account Managers with the product knowledge, talk tracks, and demo assets they need to identify and create expansion opportunities
Partner closely with the AI Sales team when customer conversations extend into AI solutions
Be the Product Authority
Understand and articulate how Simpro Group products integrate with each other and with the customer's existing platform
Address every technical question and concern a customer raises as they evaluate adding new products or features
Gain and maintain deep product knowledge across the full portfolio — including new products and acquisitions as they are released
Gather customer feedback and relay it to the product team with specificity and commercial context
Stay Ahead
Stay current with industry trends and competitive offerings to effectively position Simpro Group in every customer conversation
Bring the customer's voice back to leadership — your frontline perspective shapes product roadmap and go-to-market strategy
This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.
What You’ll Bring
2–4 years of experience in a product specialist, solutions consultant, or B2B sales role — ideally in SaaS
Deep product fluency or demonstrable ability to develop it quickly — you go beyond the surface and into the workflow
Commercially driven — you love finding the cross-sell and you know how to close it
Strong communicator — you make complex technology simple and compelling for non-technical buyers
Self-starter with the discipline to manage outbound activity alongside a warm inbound pipeline
Experience in field service, trades, or construction software is a significant advantage
Our Core Values
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
*Please note, no agencies will be accepted in the recruitment of this role.
Skills Required
- Proven experience in a technical sales-support or sales engineering role within the SaaS industry
- Experience in Field Service Management, Payments, or adjacent vertical software markets
- Strong understanding of SaaS products, cloud computing, and enterprise software solutions
- Demonstrated ability to conduct high-volume outbound activity and manage a structured daily dial cadence
- Excellent communication skills to articulate complex technical concepts to non-technical audiences
- Demonstrated ability to engage and maintain strong customer relationships to drive action and solve problems
- Proven ability to work cross-functionally and drive alignment across diverse stakeholders
- Agile mindset, capable of delivering value incrementally and fostering continuous improvement
Simpro Software Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Simpro Software Group and has not been reviewed or approved by Simpro Software Group.
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Wellbeing & Lifestyle Benefits — Feedback suggests a four-day work week is a standout perk that supports work-life balance and can offset slightly lower market pay for some roles.
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Parental & Family Support — Feedback suggests parental leave is notably generous, including extended paid leave for primary and secondary caregivers along with return-to-work support.
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Inclusive Benefits Coverage — Feedback suggests benefits include unusually broad medical-travel support, including a dedicated travel-expense grant for medical procedures, which strengthens perceived inclusivity.
Simpro Software Group Insights
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations. Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices. In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider. Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team. No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us: We are One Team We Innovate We Own It We Care We Have Fun We Understand
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