AI Revenue Automation & Intelligence Lead

About Modern Campus

Modern Campus empowers institutions to move with confidence across the modern learner journey. Our platform spans web content management, curriculum and catalog management, student engagement and lifelong learning — giving more than 1,700 colleges and universities the infrastructure they need to support the entire learner-to-earner lifecycle and deliver personalized, scalable experiences.
 We partner with the education community to create new pathways for learning and opportunity, reimagining how institutions serve the modern learner and shape the future of education.
Our purpose — our north star — is to empower institutions to confidently serve and support the modern learner.
 This mission and purpose come to life through how we show up every day:

• We exist to create empowerment through education.
• We lead with honesty and empathy.
• We shape the future through innovation.
• We become trusted partners.
• We make the complex feel possible.

What's the role?

Modern Campus is seeking an AI Revenue Automation & Intelligence Lead to help Revenue Operations mature from manual workflows and retrospective reporting toward a more proactive, signal-driven, AI-enabled revenue engine.

Reporting to the Senior Director, Revenue Operations, this role will combine revenue operations & systems expertise, business analysis, workflow automation, and AI-enabled expertise to improve how Modern Campus understands business health, identifies revenue opportunities, engages prospects and customers, enables Sales through AI-assisted workflows and agents, and supports Sales and Marketing execution.

The ideal candidate is a RevOps systems thinker and builder who can move fluidly between analysis and execution. They can inspect funnel data, identify operational gaps, design better workflows, build or configure automation within approved revenue systems, think about user enablement, and help shape the path toward more intelligent, AI-assisted and eventually agentic revenue operations.

This is a bridge role: part operational intelligence partner, part RevOps automation builder, part AI workflow prototyper, and part revenue systems strategist.

• Analyze funnel performance, conversion trends, pipeline movement, campaign effectiveness, and lead flow.
• Use data & reports from various tools such as CRM & Marketing Automation Platform, spreadsheets, BI tools, and structured analysis to identify gaps, inefficiencies, risks, and optimization opportunities.
• Support forecasting, pipeline initiatives, attribution, pipeline inspection, revenue reporting, risk, retention, expansion, and business health initiatives through strong operational and systems-based thinking.
• Define how these signals should translate into action.
• Partner with Sales, Marketing, Customer Success, and RevOps stakeholders to determine which workflows should remain human-led, which should be AI-assisted, and which are appropriate for automation. Partner closely with Sales Enablement to ensure AI is incorporated into training Sales.
• Translate reporting and analytical findings into workflow improvements, automation opportunities, and data requirements.

• Automate repeatable revenue operations tasks such as lead routing, enrichment, follow-up prompts, campaign triggers, pipeline hygiene, task creation, operational alerts, and data quality checks.
• Build internal copilots, agents, workflow assistants, and AI-assisted tools that help Sales and Marketing teams act more quickly, consistently, and effectively by listening for signals, recommend actions, trigger workflows, support engagement, and assisting with pipeline movement.
• Test, build, and scale the business logic, signal models, operating rules, & success criteria for AI-enabled revenue workflows that help summarize account activity, identify next-best actions, prioritize leads or opportunities, surface pipeline risks, and improve follow-up consistency.
• Establish feedback loops to improve workflow logic, agent behavior, recommendation quality, and business impact over time.
• Partner with Technology on LLM usage, agent patterns, integration approaches, data boundaries, monitoring, and production deployment where workflows require cross-system or enterprise-grade implementation.

• Work with Technology, Data, Security, Sales, Marketing, and RevOps stakeholders to align automation efforts with company standards for data access, privacy, security, auditability, and system reliability.
• Use existing data infrastructure where available and identify data gaps that limit revenue visibility, automation, or AI-driven decisioning.
• Partner with technical teams on APIs, integrations, orchestration patterns, monitoring, and scalable deployment where workflows cross system boundaries.

• Continuously test, iterate, and improve workflow logic, messaging, routing, prioritization, automation rules, and AI-assisted recommendations.
• Build practical reporting that shows whether automation and AI-assisted workflows are improving revenue operations performance.
• Use findings from pilots and production workflows to refine future automation priorities and inform the broader revenue automation roadmap.

What you offer...

• 5+ years of experience in Revenue Operations, Marketing Operations, Sales Operations, or a similar systems-oriented builder role.
• Strong understanding of data governance, RevOps & Marketing data structures, lifecycle architecture, funnel management, attribution models, data hygiene, and reporting frameworks.
• Hands-on experience building automations, workflows, operational processes, or AI-assisted tools within business systems.
• Experience analyzing funnel performance, pipeline movement, campaign effectiveness, conversion trends, or similar revenue performance indicators.
• Strong analytical skills with the ability to work in Excel, Google Sheets, CRM reporting, BI tools, or similar environments to validate assumptions and uncover operational opportunities.
• Experience working with CRM systems, preferably Salesforce, Rev Intell tools like Gong, and marketing automation platforms, preferably HubSpot.
• Familiarity with LLMs, AI-assisted workflows, APIs, automation tools, or orchestration platforms such as Zapier, Workato, custom scripts, or agent frameworks.
• Ability to translate business problems into structured workflows, automation requirements, reporting needs, and measurable outcomes.
• Ability to partner effectively with Technology, Data, Security, Sales, Marketing, and Customer Success teams.
• Bias toward action and experimentation, with the judgment to distinguish between analysis, prototypes, controlled pilots, and production-grade workflows.
• Comfort operating in a maturing environment where reporting, data quality, workflow discipline, and AI-enabled automation may need to evolve together.

What we offer...

• The base salary range* for this position is between $120,000-$140,000
• Remote first workplace!
• Rewards and recognition programs
• Learning and development opportunities
• The ability to make a difference every day for universities trying to grow and students trying to learn!

Only qualified candidates selected for interviews will be contacted.

What we believe...

At Modern Campus, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply for our positions. Modern Campus is proud to be an equal opportunity workplace and is committed to bring on hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status (for US candidates).  If you require accommodations during any part of the interview process due to a disability, please let our recruiter know.
* Our salary ranges reflect the minimum and maximum target for new hires for the position within the US and Canada. Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training.