AI Programme Manager
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Lead complex AI transformation programmes across global financial services organisations
The Role
Join Capco’s Business Consulting practice as an AI Programme Manager, supporting leading financial services organisations in delivering large-scale AI and Generative AI transformation initiatives. This role sits at the intersection of programme leadership, strategic delivery, governance, and AI-enabled business transformation, helping clients scale AI capabilities in a controlled, commercially valuable, and operationally sustainable way.
You will lead complex transformation programmes spanning business, operations, technology, risk, and compliance teams, ensuring AI initiatives are effectively governed, strategically aligned, and successfully delivered within highly regulated environments. The role combines strong programme management capability with consulting, stakeholder leadership, commercial awareness, and an understanding of emerging AI technologies and enterprise delivery challenges.
Working closely with senior client stakeholders, delivery teams, and AI specialists, you will oversee delivery roadmaps, programme governance, risk management, reporting, and cross-functional coordination, while helping clients navigate the broader organisational, operational, and regulatory considerations associated with AI adoption at scale.
What You’ll Do
- Lead the delivery of complex AI and Generative AI transformation programmes across financial services organisations, overseeing governance, delivery planning, RAID management, stakeholder engagement, and programme execution activities
- Partner with senior stakeholders across business, technology, operations, risk, compliance, and product teams to shape delivery roadmaps, align priorities, and ensure successful implementation of AI-enabled capabilities
- Drive programme governance, reporting, KPI tracking, and delivery oversight across multiple workstreams, ensuring initiatives remain commercially focused, strategically aligned, and operationally sustainable
- Support the integration of responsible AI, governance, regulatory, and risk management considerations into programme delivery, including alignment with evolving AI regulatory frameworks and enterprise controls
- Contribute to practice growth through client relationship management, consulting leadership, thought leadership, mentoring, and support for business development and proposition activities
What We’re Looking For
- Significant experience leading complex transformation or technology programmes within financial services environments, with SME-level exposure to Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance
- Strong understanding of programme management methodologies, governance frameworks, Agile and hybrid delivery approaches, and enterprise transformation delivery within regulated organisations
- Knowledge of AI, Generative AI, and emerging AI technologies, including enterprise AI adoption challenges, governance considerations, and operational implications within financial services
- Proven ability to engage and influence senior stakeholders across business and technology functions, translating strategic objectives into actionable delivery outcomes and measurable business value
- Commercially minded and delivery-focused, with strong communication, problem-solving, risk management, and cross-functional leadership capabilities
Bonus Points For
- Previous consulting or advisory experience within a professional services environment at Principal Consultant or equivalent level
- Experience supporting AI governance, responsible AI, model risk management, or AI regulatory compliance initiatives within financial services
- Familiarity with AI operating models, enterprise AI adoption strategies, or AI-enabled productivity and transformation programmes
- Experience managing multidisciplinary delivery teams across product, engineering, operations, and business functions
- Exposure to tools and platforms such as Microsoft Copilot, enterprise AI ecosystems, Power Platform, or workflow automation solutions
Why Join Capco
- Lead high-impact AI transformation programmes for leading financial services organisations
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, leadership development, and industry certifications
- Play a key role in shaping enterprise AI transformation strategies and delivery approaches
- Help organisations unlock the value of AI through practical, people-focused transformation and innovation
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Continuous Learning: Minimum 40 Hours of Training Annually, plus a Business Coach assigned from Day One to support your development and career growth.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
#LI-KA1
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Skills Required
- Significant experience leading complex transformation or technology programmes within financial services environments
- Strong understanding of programme management methodologies and governance frameworks
- Knowledge of AI, Generative AI, and emerging AI technologies
- Proven ability to engage and influence senior stakeholders
- Commercially minded with strong communication and problem-solving skills
- Previous consulting or advisory experience is preferred
- Experience managing multidisciplinary delivery teams is preferred
- Exposure to AI governance or regulatory compliance initiatives is preferred
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing resources are extensive, featuring a global platform with a Mental Health Hub, EAP-style support, coaching, financial-wellness content, and regional wellbeing events. These offerings position health and lifestyle support as a core part of the employee experience.
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Parental & Family Support — Family-friendly design includes enhanced maternity, adoption, and shared parental leave along with paid leave for pregnancy loss, fertility treatment, menopause, and bereavement. U.S. Return-to-Work materials highlight flexibility and structured support for caregiving needs.
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Inclusive Benefits Coverage — Recognition on the Human Rights Campaign Corporate Equality Index signals LGBTQ+ inclusive policies and benefits in the U.S. context. This reflects intentional coverage for diverse families and life stages.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
