AI Program Manager

Posted 14 Days Ago
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Manila, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Agency • Information Technology • Professional Services • Software
The Role
Lead end-to-end delivery and operationalization of AI capabilities, from business need and pilot through evidence-based governance, approval, rollout, hypercare, and operational handoff. Manage gate reviews, executive decision materials, steering committees, action tracking, risk escalation, and ownership transitions. The role requires strong project or program management experience, AI or automation delivery fluency, governance expertise, excellent written English, and availability for a long-term remote night shift.
Summary Generated by Built In
SUMMARY

The ideal candidate is an experienced Project/Program Manager with strong AI or automation delivery and governance experience. Lead the end-to-end delivery and operationalization of AI capabilities. The role focuses on taking AI capabilities from initial business need through pilot, evidence-based evaluation, approval, rollout, hypercare, and final operational ownership.

JOB RESPONSIBILITIES

·       Drive each AI capability through all ten lifecycle steps need, owners, pilot, documentation, training, comms, go/no-go, rollout, hypercare, operational ownership.

·       Assemble and defend the go/no-go packet at each gate review: pilot evidence, measured results against promotion thresholds, risks, and the ownership handoff plan.

·       Run the Steering Committee and Execution Council cadence: agenda, quorum, carryover, scorecard, and a decisions log with an owner and a date on every decision.

·       Chase actions to closure between sessions, surface slippage early with the blocker named, and escalate to the chair rather than let an action stage.

·       Own the hypercare-to-ownership handoff a capability is done when a named owner has accepted it with documentation and a support path, not when it ships.

·       Hold the line when the evidence does not support a promotion the room wants to make.

QUALIFICATIONS

·       5+ years project or program management delivering software or technology into production.

·       Proven delivery for US-based clients or employers with real-time overlap, including running live meetings with US stakeholders in English.

·       Experience running a governance or gate-review process where the decision depended on evidence you assembled and holding a standard against a senior stakeholder who wanted it waived.

·       Working fluency with AI or automation delivery: pilots, shadow mode, promotion thresholds, and why a good demo is not evidence.

·       Written English strong enough to author an executive-facing decision log unaided.

·       Nice to have

o   ITILv4 Foundation, PMI-ACP, Microsoft AZ-900 or AI-900.

o   PMP and Certified ScrumMaster, PSM I or equivalent. Both.

o   Change-management credentials such as Prosci.

o   Managed services or PSA exposure.

JOB REQUIREMENTS

·       Should be willing to accept a long-term work-from-home arrangement.

·       Should be amenable to a permanent night shift schedule.



Skills Required

  • 5+ years of project or program management experience delivering software or technology into production
  • Experience delivering for US-based clients or employers with real-time overlap
  • Ability to run live meetings with US stakeholders in English
  • Experience running governance or gate-review processes dependent on assembled evidence
  • Experience holding delivery standards against senior stakeholder pressure
  • Working fluency with AI or automation delivery, including pilots, shadow mode, and promotion thresholds
  • Written English sufficient to author executive-facing decision logs independently
  • Willingness to accept a long-term work-from-home arrangement
  • Willingness to work a permanent night shift schedule
  • ITILv4 Foundation, PMI-ACP, Microsoft AZ-900, or AI-900 certification
  • PMP and Certified ScrumMaster, PSM I, or equivalent certification
  • Change-management credential such as Prosci
  • Managed services or PSA experience
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The Company

What We Do

ScalableOS is an expert offshoring company that connects growth-focused businesses with exceptional global talent, providing tailored offshore staffing solutions to enhance business efficiency and drive growth.

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