AI & Product Specialist

Posted 6 Days Ago
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Indore, Madhya Pradesh, IND
In-Office
Mid level
Software
The Role
Define laboratory customer requirements and translate workflows into AI and product use cases. Research emerging AI tools, LLMs, automation, and industry trends; collaborate with product and engineering teams to develop AI-powered features. Evaluate AI outputs, provide data-driven recommendations, create documentation and test plans, train users, and communicate with global scientists. The role requires laboratory software implementation experience, knowledge of AI/ML concepts, and understanding of regulated environments, data security, and audit trails.
Summary Generated by Built In

About CloudLIMS

CloudLIMS.com is a SOC 2 compliant and ISO 9001:2015 certified informatics company. Our SaaS, cloud-based Laboratory Information Management System (LIMS), CloudLIMS, helps biorepositories, analytical, diagnostic testing, and research laboratories manage data, automate workflows, and follow regulatory compliance at zero upfront cost. We have been recognized as an Organization with Best Employee Relations Practices, as well as an Employer of Choice in India by the World HRD Congress.


Know more: https://cloudlims.com/about-us/awards.html


Our mission is to digitally transform and empower laboratories across the globe to improve the quality of living. We build a digital tool called Laboratory Information Management System (LIMS) that manages all the information and data flow for analytical and clinical laboratories. We have enabled hundreds of analytical testing labs to help keep food, air, and water fit for public consumption. We have partnered with biobanks, clinical research, and COVID-19 testing laboratories in the fight against life-threatening diseases and the pandemic. We have created a positive change in society through responsible business practices of caring for the well-being of people and making the world a better and safer place to live in.


Our Culture

You're valued not only for what you know, but also for how you think and collaborate. We encourage an open culture and respect differences. We try to future-proof business operations and achieve sustainability. For doing so, we keep looking for extremely talented individuals and ideas to contribute to what we do, which is where you come in.


Read more: https://cloudlims.com/careers/life.html


Our Team

You'll be interacting with leading universities, research organizations, and pharma companies across the globe. You'll join a close-knit team of top talent to define the future of life science research, used globally. As a result, we are seeking a talented AI & Product Specialist to join our product team.


What will you learn?

We believe in learning and adapting well to changing environments to perform at our best over time. As an organization, we invest heavily in building talent and provide our employees with opportunities to grow.


● You will learn how AI and automation can be applied to laboratory and life science workflows.

● You will learn to identify, analyze, write, and validate AI-enabled product features before they go live.

● You will learn to identify practical AI use cases based on customer requirements.

● You will learn to perform market research and collect customer feedback.

● You will learn to work closely with the product and engineering teams to develop AI-powered solutions for customer workflows.


What will you do?


● Define customer requirements, including workflow analysis, understanding customer needs, and translating them into product and AI use cases.

● Research and evaluate emerging AI tools, technologies, LLMs, automation solutions, AI agents, automation and industry trends relevant to LIMS and life sciences.

● Work closely with Product and Engineering teams to scope, develop, implement and improve AI-powered product features based on customer and business needs. .

● Deliver data-driven recommendations for product and AI enhancements.

● Communicate extensively with scientists across the globe, conduct product training, and showcase the product according to user specifications.

● Evaluate AI-generated outputs for accuracy, relevance, consistency, and usability.

● Create use cases, technical documentation, and test plans to support product development and implementation. 


Requirements

Required

● Qualification: M.Tech./M.Sc. in Bioinformatics, Biotechnology, Biochemistry, Life Sciences, or a related field.

● Minimum 2–3+ years of experience in LIMS/LIS, laboratory software implementation.

● Strong interest in Artificial Intelligence and emerging AI technologies.

● Good knowledge of AI/ML, Generative AI, LLMs, NLP, RAG, AI Agents, Predictive Analytics, and anomaly detection.

● Experience integrating AI solutions with existing LIMS applications.

● Understanding of data security, audit trails, and regulated laboratory environments.

● Excellent written and verbal communication skills.

● Strong analytical and problem-solving skills.

● Ability to understand complex workflows and convert them into structured requirements.

● Comfortable working with cross-functional teams.


Good to Have

● Exposure to Generative AI or LLMs such as ChatGPT, Claude, Gemini, or similar tools.

● Basic understanding of prompt engineering.

● Experience experimenting with AI tools for productivity or automation.

● Knowledge of Python, APIs, SQL, or data analysis.

● Understanding of AI concepts such as RAG, embeddings, AI agents, or model evaluation.

● ● Experience in clinical diagnostics, biorepository or analytical testing LIMS Implementation.

● Experience with SaaS products or software implementation.

● Experience creating test cases, user stories, or functional requirements.




Benefits

Benefits

Our competitive compensation is supplemented with a comprehensive benefits program that includes:


● Interest-Free Loans

● Medical Insurance Cover for Your Family

● Reimbursement of Gymnasium Membership

● Sign-ups for Training/Certification Programs

● Lunch & Snacks

● Casual Dress

● Flexible Working Hours

● Maternity & Paternity Benefits


And many more benefits that help you achieve the work-life balance that you desire.


Read more: https://cloudlims.com/careers/benefits.html


Skills Required

  • M.Tech. or M.Sc. in Bioinformatics, Biotechnology, Biochemistry, Life Sciences, or a related field
  • At least 2–3 years of experience in LIMS/LIS or laboratory software implementation
  • Strong interest in artificial intelligence and emerging AI technologies
  • Knowledge of AI/ML, Generative AI, LLMs, NLP, RAG, AI agents, predictive analytics, and anomaly detection
  • Experience integrating AI solutions with existing LIMS applications
  • Understanding of data security, audit trails, and regulated laboratory environments
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Ability to understand complex workflows and convert them into structured requirements
  • Ability to work comfortably with cross-functional teams
  • Exposure to Generative AI or LLM tools such as ChatGPT, Claude, or Gemini
  • Basic understanding of prompt engineering
  • Experience experimenting with AI tools for productivity or automation
  • Knowledge of Python, APIs, SQL, or data analysis
  • Understanding of RAG, embeddings, AI agents, or model evaluation
  • Experience with clinical diagnostics, biorepository, or analytical testing LIMS implementation
  • Experience with SaaS products or software implementation
  • Experience creating test cases, user stories, or functional requirements
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The Company
50 Employees
Year Founded: 2010

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