AI Product Owner

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

The Standard Insurance Company is seeking a skilled and driven AI Product Owner to join our Artificial Intelligence Strategy & Development team. This is a unique opportunity to shape the future of AI by leading the ideation, development, and implementation of strategically prioritized Applied AI products. Collaborate with cross-functional teams to invent, build, and scale innovative AI solutions designed to transform our core operations.

As an AI Product Owner, you will play a critical role in defining and delivering products & solutions that meet the needs of our customers and stakeholders. You will collaborate closely with business partners - particularly in underwriting and claims - to run a discovery, gather requirements, manage stakeholder expectations, and translate business needs into clear, actionable product backlog items. You’ll ensure these items are testable ahead of sprint execution, and work hand-in-hand with development teams to ensure alignment and readiness for demos. You will also be responsible for product roadmaps and release plans, ensuring timely delivery while mitigating risks associated with product development. A strong understanding of the SDLC and Agile/Scrum methodologies is essential.

Your understanding of AI concepts will be valuable as these solutions will integrate a variety of computational methods including; machine learning, deep learning, generative AI, optimization, robotic process automation, computer vision, and logical rule sets - all supported by a modern AI/ML DevOps infrastructure. Direct AI development experience will be advantageous due to the complex nature of our AI product release cycles.

This position partners with Change Management Organization to ensure the following:

• Stakeholder impact assessments are completed, and change/communication plans are executed as the program evolves for the larger organization.

• Establish advocacy groups and other constructs that help create transparency to the work and serve as a communication vehicle back to their organizations.

• Ensures impacts to people, process and technology are known and there is an organizational change plan to address.

• Works with change and communications representatives to provide ongoing updates/transparency to the work, successes, and challenges.

Join us in pushing the boundaries of responsible & ethical AI at The Standard, to revolutionize business processes and customer experiences.

Skills and Background You'll Need 

EDUCATION: A High School Diploma or GED is required. A Bachelor’s degree is preferred.

EXPERIENCE: 5 years of professional technology experience & business analysis experience, with prior experience in team-oriented roles that require collaboration with others. An understanding of high-level requirements for cloud-based software applications, traditional AI/ML modeling techniques, and Generative AI systems is preferred.

• Proven success in the design & delivery of forward leaning technical products / solutions that combine various AI methods/tools (ML, DL, Optimization, RPA, OCR, GenAI, classification, etc.) is highly preferred. AI development experience for an enterprise-level product is preferred.
• Agile/Scrum experience is required, with understanding of the SDLC as preferred.
• Experience working in Underwriting or Claims is preferred. Experience in financial or insurance industry is preferred.
• Ability to translate technical/data science/business perspectives for a non-technical audience and managing projects at all different scales is required.
• Exemplifies superior customer focus, stakeholder management, and strong communication skills. Ability to communicate product plans and progress to stakeholders, IT leaders, customers, and internal teams.
• Top candidates will be comfortable in MS Excel, documenting thoroughly and listening diligently to capture and translate complex feedback into clear product direction. Proficiency in the following tools is preferred: Jira, Miro, Databricks, and PowerPoint.

Key Behaviors of a Successful Candidate 

• Adaptability – Demonstrates flexibility by willingly accepting new situations such as teams, projects or work processes. 
• Customer Focus – Responds to standard requests from internal/external customers; performs necessary duties consistently and reliably to meet customer expectations. 
• Improvement Mindset - Proves curiosity by asking questions about current approaches/methods and finding potential changes. 

#LI-Remote

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.