Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page.
Where we Work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
Business Process Analysis: Skilled at breaking down complex workflows into clear, structured process maps to identify bottlenecks and inefficiencies.
AI Solution Design: Ability to translate business problems into AI-driven solutions, defining clear requirements for engineering teams.
User-Centric Mindset: Experienced in conducting user research, synthesizing insights, and prioritizing features that deliver measurable value.
Cross-Functional Leadership: Adept at collaborating with business stakeholders and AI engineers to align on priorities and outcomes.
Execution & Communication: Able to craft product roadmaps, write requirements documents, and communicate trade-offs between speed, quality, and scope.
About this role
As an AI Product Manager at Udemy, you will own the roadmap and execution of how we use AI to solve internal business process challenges. You’ll bridge the gap between business needs and technical implementation — defining what we build and why. Working closely with stakeholders around the organization and with our AI Systems Engineers, you’ll ensure that AI solutions are aligned with user needs and business. This role is central to driving adoption of AI across the company and delivering impactful changes to the way we work at Udemy.
What you’ll be doing
Facilitate workshops and working sessions with cross-functional teams in order to identify opportunities where AI can improve Udemy’s business processes, employee experience, or operational efficiency.
Define our roadmap for internal AI initiatives, focusing on operational efficiency and employee experience.
Gather insights from internal stakeholders and market trends to shape solution requirements.
Analyze and document current (“As-Is”) business processes and identify key challenges. Design optimized (“To-Be”) workflows and translate them into build-ready requirements.
Write clear requirements, user stories, and acceptance criteria for our AI Systems Engineers.
Partner with AI Systems Engineers to validate feasibility and shape technical solutions.
Monitor product performance, analyze metrics, and iterate based on results and feedback.
Ensure products solve real-world problems and deliver meaningful change within Udemy.
What you’ll have
Proven experience as a Product Manager, Business Analyst, or similar role focused on internal-facing products and solutions.
Strong ability to balance strategic thinking with executional detail.
Familiarity with AI concepts and their practical applications within the enterprise.
Experience creating roadmaps and documenting requirements for technical teams.
Excellent communication skills to influence cross-functional partners.
Comfort working in agile environments using tools like Jira, Confluence, and Miro.
Data-driven mindset with ability to interpret metrics and inform product decisions.
A passion for AI technologies and a continuous learning mindset.
Posting Date: October 7th, 2025
Application Window:
We anticipate the application window will be open until October 21st, 2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
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At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.
You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?
Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.
Our Benefits Start with UOur benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Top Skills
What the Team is Saying
What We Do
At Udemy, we’re on a mission to transform lives through learning. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower over 17,000 organizations to scale workforce development and help 81 million individuals build the technical, business, and soft skills most relevant to their careers. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Why Work With Us
As a learning company, we have a rich culture of curiosity. We offer employees free access to every course on the platform, as well as a $1,500 yearly stipend that can be used for educational opportunities, conferences, books, and more. We also host guest speakers and have a comprehensive and internal training curriculum. Become a lifelong learner!
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Udemy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.
