Company Overview
At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $500 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.
We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.
Job Category
QuinStreet Modernize Home Services is looking for a Senior Product Manager to lead the development of AI-powered customer acquisition experiences across conversational platforms, including ChatGPT, WhatsApp, RCS, and other AI assistants.
In this role, you will own the strategy and execution of products that enable our homeowners to discover contractors, request quotes, and connect with service providers directly through AI-driven conversations.
This is a zero-to-one product opportunity with direct business impact, working closely with Engineering, Marketing, Legal, and Integrations teams to build scalable, compliant, and revenue-generating solutions.
Responsibilities:
Lead the product strategy, roadmap, and execution for AI-powered conversational experiences and integrations.
Own the development of MCP (Model Context Protocol) capabilities and APIs that connect external AI assistants with contractor services.
Design and optimize conversational customer journeys across WhatsApp, RCS, and other messaging platforms.
Drive the development of LLM-powered solutions for homeowner qualification, contractor matching, and lead generation.
Partner with Legal and Compliance teams to ensure appropriate consent capture, data privacy, and regulatory compliance.
Collaborate with Engineering to define technical requirements, evaluate product performance, and deliver scalable solutions.
Work with integration teams to connect qualified leads with contractor CRM, scheduling, and dispatch systems.
Define and monitor product KPIs, including conversion rates, lead quality, AI performance, and revenue impact.
Identify opportunities to expand AI-powered distribution channels and strategic platform partnerships.
Required qualifications
5+ years of Product Management experience, including ownership of complex technical products.
2+ years of experience managing AI/Chatbot, LLM or similar products.
Proven experience launching LLM-powered or generative AI products into production.
Strong understanding of AI agents, MCP, function calling, or similar AI integration frameworks.
Experience working with messaging platforms such as WhatsApp Business, RCS, or SMS.
Familiarity with TCPA regulations, consent management, and compliance requirements for customer communications.
Experience leading zero-to-one product initiatives, from strategy through launch and optimization.
Strong technical aptitude and ability to collaborate effectively with engineering teams.
Excellent stakeholder management, communication, and analytical skills.
Preferred qualifications
Experience in lead generation, marketplaces, home services, or conversational commerce.
Familiarity with AI assistant ecosystems such as OpenAI, Anthropic, or Google Gemini.
Experience with CPaaS providers such as Twilio, Sinch, Infobip, or Bird.
Hands-on familiarity with SQL, API integrations, debugging, or MCP prototyping.
Experience optimizing AI product performance, including evaluation frameworks, accuracy, latency, and cost efficiency.
The expected salary range for this position is $120,000 USD to $140,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.
Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Please see QuinStreet’s Employee Privacy Notice here and EU/UK Candidate Privacy Notice here.
Skills Required
- 5+ years of Product Management experience, including ownership of complex technical products
- 2+ years of experience managing AI, chatbot, LLM, or similar products
- Experience launching LLM-powered or generative AI products into production
- Strong understanding of AI agents, MCP, function calling, or similar AI integration frameworks
- Experience with messaging platforms such as WhatsApp Business, RCS, or SMS
- Familiarity with TCPA regulations, consent management, and customer communication compliance requirements
- Experience leading zero-to-one product initiatives from strategy through launch and optimization
- Strong technical aptitude and ability to collaborate effectively with engineering teams
- Excellent stakeholder management, communication, and analytical skills
- Experience in lead generation, marketplaces, home services, or conversational commerce
- Familiarity with AI assistant ecosystems such as OpenAI, Anthropic, or Google Gemini
- Experience with CPaaS providers such as Twilio, Sinch, Infobip, or Bird
- Hands-on familiarity with SQL, API integrations, debugging, or MCP prototyping
- Experience optimizing AI product performance, including evaluation frameworks, accuracy, latency, and cost efficiency
What We Do
For more than 15 years, Modernize has been a leader in the home improvement and services industry, connecting homeowners with contractors and other home services professionals. Modernize operates in more than 15 high-value, high-consideration home segments, including new and replacement windows, solar installation, roofing, heating and air conditioning, siding, bathrooms and kitchens, new and replacement gutters, home security, and others. The business brings a network of more than 1,000 contractors and professionals across all segments, offering broad geographical coverage and choice for homeowners. Modernize is owned and operated by QuinStreet, Inc. (Nasdaq: QNST), a leader in providing performance marketplace technologies and services to the financial services and home services industries. QuinStreet is a pioneer in delivering online marketplace solutions to match searchers with brands in digital media. The company is committed to providing consumers with the information and tools they need to research, find and select the products and brands that meet their needs.
Why Work With Us
We aren’t just in the business of building homes. We’re in the business of building careers. Modernize Home Services, believes in the professional and personal growth of each employee at every career stage. We offer role-specific improvement tools and resources needed to succeed in your current role, and the role you aspire to take on tomorrow.
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