Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
As an AI Product Manager at Success Academy, you will sit at the intersection of business strategy, school operations, and emerging technology to drive AI-powered innovation across a growing network of 57+ schools. Sitting alongside engineers, data scientists, UX designers, and organizational leadership, you will own the end-to-end lifecycle of generative AI tools that empower educators and streamline enterprise workflows. This role is central to Success Academy’s mission to scale educational excellence, ensuring that cutting-edge AI features translate directly into measurable efficiency gains and improved student outcomes.
Key Responsibilities- Own the end-to-end AI product lifecycle, guiding features from initial discovery and ROI-focused prioritization through to delivery and continuous optimization.
- Translate complex stakeholder needs and high-level business goals into precise AI/ML feature requirements for engineering and data science teams.
- Design intuitive and seamless AI experiences by collaborating with UX/UI and technical teams to integrate LLMs, RAG pipelines, and ML outputs into daily workflows.
- Establish evaluation metrics and design experimentation frameworks alongside data scientists to validate model performance and feature effectiveness.
- Drive continuous product refinement by building user feedback loops that evolve models and AI capabilities based on real-world adoption.
- Act as the connective tissue across the organization, balancing technical feasibility with business impact to deliver high-value AI solutions on schedule.
- Contribute to shaping the broader organizational AI strategy, aligning product roadmaps with long-term enterprise goals.
- 3+ years of product management experience (AI/ML or data-driven platforms preferred) with a track record of launching enterprise or customer-facing tools.
- Hands-on experience building custom GPTs or basic AI applications, with familiarity in LLM ecosystems (OpenAI, Anthropic, Gemini) and GenAI concepts (RAG, prompt engineering, vector databases).
- Demonstrated expertise in Agile environments using tools like Jira and Confluence to manage backlogs, gather requirements, and run sprints.
- Proven capability to translate ambiguous business challenges into concrete technical solutions and manage AI projects from conception to launch.
- Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Applied Mathematics, Machine Learning, or a related field (or equivalent practical experience).
- Strategic Prioritization: Consistently applies an ROI-first, data-driven approach to balance business impact, technical feasibility, and roadmap decisions.
- Cross-Functional Leadership: Serves as the central bridge between business partners, educators, and technical execution teams to rally stakeholders around common goals.
- Growth Mindset & Intellectual Curiosity: Demonstrates a deep drive to break down complex problems, continuously iterate based on user feedback, and stay at the forefront of AI innovation.
- Ownership & Execution: Holds a high standard of excellence and takes full accountability for managing products hands-on in a fast-paced, dynamic environment.
At Success Academy, we invest boldly in our Network team with a comprehensive package designed to support your health, financial future, and overall well-being:
- Day-One Health & Wellness: Medical, dental, and vision coverage starting your first day (SA covers 82% of our core medical plan), plus a free One Medical membership and confidential mental health support via EAP/Talkspace.
- Financial Security: 403(b) retirement plan with a 3% employer match, up to $2,400/year in employer HSA contributions, employer-paid life/disability insurance, and Public Service Loan Forgiveness (PSLF) eligibility.
- Time to Recharge: Generous paid time off, paid holidays, and paid parental leave.
- Perks & Stipends: A 50/month cell phone stipend (600/year), pre-tax commuter benefits, backup family care, and performance-based earning incentives.
This is a hybrid position based in our NYC Financial District office, requiring on-site work Tuesday through Thursday and remote work on Monday and Friday.
Exact compensation may vary based on skills and experience. This position is not bonus eligible.
Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.
Skills Required
- 3+ years of product management experience
- Track record of launching enterprise or customer-facing tools
- AI/ML or data-driven platform experience
- Hands-on experience building custom GPTs or basic AI applications
- Familiarity with LLM ecosystems including OpenAI, Anthropic, or Gemini
- Knowledge of generative AI concepts including RAG, prompt engineering, and vector databases
- Experience working in Agile environments
- Experience with Jira and Confluence for backlog management, requirements gathering, and sprint execution
- Ability to translate ambiguous business challenges into concrete technical solutions
- Experience managing AI projects from conception to launch
- Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Applied Mathematics, Machine Learning, or a related field, or equivalent practical experience
Success Academy Charter Schools Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Success Academy Charter Schools and has not been reviewed or approved by Success Academy Charter Schools.
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Affordable Benefits — Health coverage is considered affordable, with the employer paying a large share of medical premiums and offering multiple plan choices with HSA/FSA options. Employer HSA contributions and day-one eligibility in postings further support lower out-of-pocket costs.
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Parental & Family Support — Paid childcare leave for primary caregivers, adoption reimbursement, backup child care, and school lottery preference for employees’ children are highlighted. These offerings add tangible family-friendly value alongside core medical and retirement benefits.
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Pay Growth & Progression — Recruiting materials emphasize significant annual increases, performance incentives, and faster advancement pathways than traditional districts. Some roles also reference year-end bonuses that can accelerate early-career earnings.
Success Academy Charter Schools Insights
What We Do
Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 20,000 K-12 students in New York City. Our network of over 50 free public charter schools is looking for diverse, ambitious, talented people like you to join our team! Starting on your first day, you’ll receive world-class training and mentorship while working in a collaborative environment with passionate colleagues. As part of the Success Academy team, you will have ample growth opportunities within our network — including leadership roles. Success Academy is seeking candidates from all majors and backgrounds. All interviews are virtual, and a degree in Education is not required to teach. If you graduated or will be graduating with a bachelor's degree between Dec 2023 and Dec 2024, we encourage you to apply! We encourage you to look at our current openings and consider applying.
