The Role
Lead strategy and roadmap for AI-powered dealership products. Design conversational and multimodal AI experiences, collaborate with AI/engineering teams, run product discovery, prototype rapidly, define success metrics, and iterate to improve performance and adoption.
Summary Generated by Built In
About Spyne
Spyne is building the AI operating system for automotive retail. Starting with visual merchandising and expanding into conversational AI, Spyne helps dealers move inventory faster, respond to buyers instantly, and run more of the dealership stack with AI.
Founded by operators from Amazon, Cox, and OYO, Spyne has grown 30x in under three years and now powers 1,500+ dealerships across the US. Its products, Studio AI and Vini AI, are coming together into a full-stack Retail AI platform for modern dealerships.
Backed by Accel, Vertex Ventures, and Storm Ventures, Spyne is emerging as one of the category leaders redefining how dealerships operate in the AI era.
- Studio AI: https://www.youtube.com/watch?v=j0_CsQpCbwg
- Vini AI: https://www.youtube.com/watch?v=WFjhPWp6gJU
What You'll Do
Own AI Product Strategy
- Define and execute the roadmap for AI-powered products across customer engagement, dealership operations, and workflow automation.
- Identify high-impact opportunities where AI agents can replace repetitive workflows and enhance customer experiences.
Build AI-Native Experiences
- Design conversational experiences using LLMs, multimodal AI, and autonomous AI agents.
- Drive the development of AI copilots, voice agents, recommendation engines, and workflow automation solutions.
Collaborate Across Engineering & AI
- Work closely with AI Engineers, ML Researchers, Data Scientists, Designers, and Engineering teams to translate business problems into scalable AI products.
- Define product requirements for prompt engineering, context management, memory, tool calling, RAG pipelines, and agent orchestration.
Lead Product Discovery
- Work directly with customers, dealerships, Customer Success, and Sales teams to uncover opportunities and validate AI solutions.
- Rapidly prototype, experiment, and iterate using user feedback and data.
Drive AI Product Adoption
- Define product success metrics around task completion, response quality, automation rate, latency, hallucination reduction, customer satisfaction, and business impact.
- Continuously improve AI performance through experimentation, evaluation frameworks, and customer insights.
Stay Ahead of AI Innovation
- Monitor advancements across LLMs, AI infrastructure, reasoning models, open-source ecosystems, and agent frameworks.
- Evaluate emerging technologies and identify opportunities to integrate them into Spyne's product ecosystem.
What We're Looking For
- 3–6 years of Product Management experience building SaaS, AI, or data-driven products.
- Strong understanding of Generative AI, LLMs, Retrieval-Augmented Generation (RAG), AI agents, prompt engineering, and evaluation frameworks.
- Experience building products using APIs from OpenAI, Anthropic, Google Gemini, or open-source LLMs.
- Ability to work closely with AI/ML engineers and understand concepts such as embeddings, vector databases, context windows, model evaluation, and agent orchestration.
- Strong analytical skills with experience defining product metrics and running experiments.
- Excellent communication and stakeholder management skills with the ability to simplify complex AI concepts.
- Comfortable operating in fast-paced startup environments with high ownership and ambiguity.
Nice to Have
- Experience building voice AI, conversational AI, copilots, or workflow automation products.
- Familiarity with tools like LangGraph, LangChain, MCP, CrewAI, AutoGen, LlamaIndex, or similar agent frameworks.
- Exposure to Figma, Jira, SQL, analytics platforms, and AI evaluation tools.
- Previous experience in Automotive, CRM, Enterprise SaaS, or Marketplace products.
Why Join Spyne?
- Build Category-Defining AI Products: Work on cutting-edge AI products that are transforming one of the world's largest industries.
- Ownership from Day One: Own products end-to-end—from discovery and strategy to launch and continuous optimization.
- High-Impact Team: Collaborate with world-class engineers, AI researchers, designers, and business leaders solving complex real-world problems.
- Fast-Paced Growth: Join one of the fastest-growing AI companies in automotive retail and help shape the future of AI-powered commerce.
If you're excited to shape the future of AI-powered automotive retail, join us at Spyne! 🚀
Skills Required
- 3-6 years of Product Management experience building SaaS, AI, or data-driven products
- Strong understanding of Generative AI, LLMs, RAG, AI agents, prompt engineering, and evaluation frameworks
- Experience building products using APIs from OpenAI, Anthropic, Google Gemini, or open-source LLMs
- Ability to work closely with AI/ML engineers and understand embeddings, vector databases, context windows, model evaluation, and agent orchestration
- Strong analytical skills with experience defining product metrics and running experiments
- Excellent communication and stakeholder management skills
- Comfortable operating in fast-paced startup environments with high ownership and ambiguity
- Experience building voice AI, conversational AI, copilots, or workflow automation products
- Familiarity with LangGraph, LangChain, MCP, CrewAI, AutoGen, LlamaIndex, or similar agent frameworks
- Exposure to Figma, Jira, SQL, analytics platforms, and AI evaluation tools
- Previous experience in Automotive, CRM, Enterprise SaaS, or Marketplace products
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The Company
What We Do
One of the biggest pain points for any online seller is to showcase their products in the best possible manner to grab customer attention and increase conversions. Spyne is transforming the way businesses create their catalog using state-of-the-art AI technology. No studio. No photography skills. No complex processes. Just Spyne to create stunning catalogs that drive 40% better conversions. We are building first-of-its-kind AI that would transform the way businesses will create high-impact catalogs without the need for a physical studio. We are building computer vision and AI technology to automate image processing workflows. This will help any business or marketplace shoot, edit, and publish product visuals at scale, at a fraction of the cost, and time. We are helping large e-commerce marketplaces in the automotive, food, fashion, real estate, and retail industry create and upgrade high-quality visual catalogs at scale. Founded in 2018, Spyne is headquartered in Gurugram, India serving 80+ customers across 15+ countries including Amazon India, Karvi, OLACars, and The Luxury Closet Dubai. We are backed by Accel Partners, Storm Ventures, and other marquee investors.
