The Role
Drive enterprise customer growth by designing and implementing AI-driven marketing solutions. Advise senior stakeholders, translate customer needs into product requirements, analyze performance metrics, support solution implementation, enable clients through training, and identify upsell opportunities alongside Forward Deployed Engineers.
Summary Generated by Built In
Auxia is building the agentic marketing platform: AI agents that research, plan, build, and ship across the marketing stack, paired with real-time decisioning that delivers 1:1 personalized experiences to every customer. Backed by $23.5M in funding from top-tier investors — VMG Technology Partners, Stage 2 Capital, and MUFG Innovation Partners — we’re on a mission to make every enterprise truly intelligent.
Our founders, Sandeep Menon (ex-VP Marketing, Google) and Ravi Desu (ex-Global Engineering Lead, WhatsApp Payments @ Meta), are building Auxia with the same ambition and technical excellence that powered global platforms used by billions. Learn more about our vision here and here.
Today, Auxia powers 3B+ daily events, 6,500 queries per second, and 250M+ decisions per day, helping global enterprises like DOCOMO, Mercari, Atlassian and MUFG unlock the full potential of their first-party data.
Your Impact
As an AI Product Manager on Auxia’s Customer Impact team, you will play a crucial role in driving transformative growth for our enterprise customers. You’ll work directly with senior stakeholders to understand their objectives and craft tailored strategies that leverage Auxia’s AI-driven platform to optimize customer engagement, activation, and retention.
You will work alongside our Forward Deployed Engineer to guide clients through solution design, implementation, and optimization phases, ensuring that every engagement delivers measurable impact. As a trusted advisor, you’ll help clients unlock new growth opportunities and maximize the value of their partnership with Auxia.
Responsibilities
- Develop tailored strategies using Auxia’s AI-driven platform to drive customer engagement, activation, and retention, aligning with each client’s unique goals
- Serve as a trusted advisor, guiding clients through the platform’s capabilities and helping them achieve measurable, strategic results
- Continuously analyze and report on performance metrics, providing insights and recommendations to optimize client outcomes
- Collaborate with enterprise clients to understand their growth objectives, pain points, and opportunities for improvement
- Capture and translate customer feature requests into product requirements, and communicate roadmap updates back to customers
- Facilitate knowledge transfer and training sessions, empowering clients to fully utilize Auxia’s platform and drive long-term growth
- Support our Forward Deployed Engineers to guide customers through solution design and implementation
- Identify upsell and cross-sell opportunities by recognizing additional client needs and areas for further partnership expansion
Qualifications
- 5+ years of experience in a consulting, investment banking, or growth role focused on enterprise growth and engagement
- Exceptional interpersonal and communication skills, with experience building relationships and influencing senior client stakeholders
- Analytical mindset, comfortable working with data to derive insights and measure success
- Comfort with slicing data to investigate and validate impact; comfort with SQL is a plus
- Familiarity with LLM/agent patterns (tool use, retrieval, guardrails, evaluation)
- Bachelor’s degree in a technical, or business field
Why Auxia
Impact - Be at the forefront of Agentic AI, driving the evolution of enterprise personalization — from manual segmentation to self-learning systems.
Influence - Work directly with Auxia’s founders and leadership team, alongside ex-Google, Meta, and Lyft engineers. Your insights will shape both our roadmap and the future of enterprise AI.
Work Environment
• 100% Onsite, Palo Alto (5 days/week) – because innovation thrives in collaboration.
• Fast-moving, research-driven environment where ideas turn into production within weeks.
• A team that believes in freedom with accountability — great minds solving hard problems, together.
Diversity, Equity & Inclusion - At Auxia, we are committed to building a workplace that celebrates diversity, fosters inclusion, and ensures equal opportunity. We welcome applicants from all backgrounds, regardless of race, gender, religion, age, sexual orientation, or disability.
⚡️ Ready to Join the Journey?Auxia is not just a company — it’s a movement to make every customer interaction intelligent, adaptive, and human. If you’re driven by deep technical challenges, global impact, and the chance to build with some of the sharpest minds from Google, Meta, and Lyft, this is your next big leap.
Skills Required
- 5+ years experience in consulting, investment banking, or growth role focused on enterprise growth and engagement
- Exceptional interpersonal and communication skills; experience influencing senior client stakeholders
- Analytical mindset; comfortable working with data to derive insights and measure success
- Comfort with slicing data to investigate and validate impact
- Comfort with SQL
- Familiarity with LLM/agent patterns (tool use, retrieval, guardrails, evaluation)
- Bachelor's degree in a technical or business field
- 100% Onsite, Palo Alto (5 days/week)
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The Company
What We Do
Auxia is an Agentic Marketing Platform that combines advanced infrastructure with AI agents to orchestrate hyper-personalized customer journeys. It empowers enterprises to unlock hidden signals from first-party data, fueling intelligent growth models that automate complex data science and engineering tasks. By deploying AI agents, marketers can deliver dynamic, personalized content across critical customer surfaces like web, app, email, and SMS, while autonomously optimizing each customer’s journey in real time.
