Applied AI/LLM Lead Product Manager - Vice President

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Own the strategy, roadmap, governance, evaluation, and production performance of a portfolio of agentic AI products. Lead cross-functional teams across engineering, data science, design, and controls; establish standards for agent behavior, safety, reliability, monitoring, and reuse; prioritize investments; manage stakeholder relationships; and drive adoption and measurable business outcomes across a regulated financial institution.
Summary Generated by Built In

Join us to help shape how the world's largest bank uses AI and autonomous agents. You will have the opportunity to own a portfolio of innovative products that solve mission-critical problems and directly impact daily work for bankers. We value innovation, accountability, and continuous improvement, offering you real influence over how agentic AI is built, governed, and adopted across the firm. As part of our team, you will collaborate with talented engineers, data scientists, and business partners to deliver solutions at scale. Your leadership will drive the future of AI and agentic systems within a dynamic, supportive environment.

As a Senior Product Manager – Agentic AI Portfolio in the AI & Agentic Systems team, you will own the strategy, roadmap, and production performance of a portfolio of agentic solutions. You will work with senior business, technology, and controls stakeholders to identify high-value opportunities and turn them into reliable, scalable AI workflows that meet our standards for performance, safety, and compliance. You will set the standard for agent design, evaluation, and production, building reusable patterns and infrastructure to accelerate delivery. Your role will influence how agentic AI is adopted and governed across the firm, ensuring alignment with data governance and control standards.

Job Responsibilities:

  • Own the product strategy, vision, and multi-year roadmap for agentic AI products, aligning priorities with business objectives and firmwide AI strategy
  • Lead cross-functional delivery pods across Engineering, Data Science, Design, and Controls, driving outcomes from discovery through production
  • Define and govern agent behavior, autonomy boundaries, human-in-the-loop controls, and escalation paths
  • Set evaluation standards and frameworks for agentic systems, including offline and online evaluations, red-teaming, regression testing, and production monitoring
  • Shape the architecture of agents and supporting infrastructure, advocating for reusable components and shared platform capabilities
  • Prioritize investment across the portfolio using business value, risk, technical feasibility, and reuse potential
  • Collaborate with senior business stakeholders to identify and size opportunities for AI-driven efficiency, risk reduction, or revenue growth
  • Define portfolio-level success metrics covering reliability, adoption, reuse, and business impact, and report progress to senior leadership
  • Build structured user feedback loops and translate insights into product enhancements and roadmap decisions
  • Ensure alignment with data governance, model risk management, compliance, and control standards, serving as the product point of contact for Controls and Risk partners
  • Influence across a matrixed organization to remove blockers, align dependencies, and drive adoption at scale
  • Mentor and elevate product practices across the AI & Agentic Systems team

Required Qualifications, Capabilities, and Skills:

  • Significant experience in product management, data products, or technology delivery, including ownership of multiple products or a product portfolio
  • Proven track record of shipping LLM-powered, autonomous, or agentic AI products to production and managing them at scale
  • Expertise in designing evaluation frameworks for agentic systems, including reasoning about probabilistic behavior, failure modes, drift, and reliability tradeoffs
  • Strong command of the AI/ML lifecycle, including training, fine-tuning, validation, deployment, monitoring, and iteration
  • Sound judgment on production data, including pipeline stability, data quality, and the impact of quality issues on agentic workflows
  • Technical fluency in system architecture, APIs, tool and agent orchestration, and data pipelines
  • Experience leading cross-functional pods to deliver complex, high-impact programs
  • Executive-level communication and stakeholder management skills, with the ability to influence senior leaders and explain complex AI concepts to non-technical audiences
  • Experience operating within a large, regulated institution, including collaboration with governance, model risk, and control functions
  • Ability to set product strategy, make portfolio-level prioritization decisions, and deliver measurable business outcomes

Preferred Qualifications, Capabilities, and Skills:

  • Experience in commercial and investment banking or financial services
  • Experience building net-new AI infrastructure or shared agentic platforms used across multiple products
  • Track record of driving reuse and standardization of agentic components across teams
  • Demonstrated business impact from AI solutions, with quantified results in efficiency, revenue, or risk reduction
  • Deep knowledge of data governance, model risk management, and regulatory expectations for AI in financial services
  • Experience building feedback-driven product cultures and iterative improvement processes at scale
  • Experience reporting portfolio performance, adoption, and ROI to senior leadership
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Significant experience in product management, data products, or technology delivery, including ownership of multiple products or a product portfolio
  • Proven track record of shipping LLM-powered, autonomous, or agentic AI products to production and managing them at scale
  • Expertise designing evaluation frameworks for agentic systems, including probabilistic behavior, failure modes, drift, and reliability tradeoffs
  • Strong command of the AI/ML lifecycle, including training, fine-tuning, validation, deployment, monitoring, and iteration
  • Sound judgment on production data, including pipeline stability, data quality, and impacts on agentic workflows
  • Technical fluency in system architecture, APIs, tool and agent orchestration, and data pipelines
  • Experience leading cross-functional pods to deliver complex, high-impact programs
  • Executive-level communication and stakeholder management skills, including explaining complex AI concepts to non-technical audiences
  • Experience operating within a large, regulated institution and collaborating with governance, model risk, and control functions
  • Ability to set product strategy, make portfolio-level prioritization decisions, and deliver measurable business outcomes
  • Experience in commercial or investment banking or financial services
  • Experience building net-new AI infrastructure or shared agentic platforms used across multiple products
  • Track record driving reuse and standardization of agentic components across teams
  • Demonstrated quantified business impact from AI solutions in efficiency, revenue, or risk reduction
  • Deep knowledge of data governance, model risk management, and regulatory expectations for AI in financial services
  • Experience building feedback-driven product cultures and iterative improvement processes at scale
  • Experience reporting portfolio performance, adoption, and ROI to senior leadership

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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