Job Description:
Vertex is seeking an AI Product Engineer to design, build, and deliver AI-powered enterprise web applications that create AI-native customer and internal experiences. In this role, you will help define how users interact with intelligent systems to make better decisions, work more efficiently, and scale their impact across the organization. You will own the full AI product lifecycle—from product discovery and UX/UI design to full-stack development and production deployment—turning complex business challenges into intuitive, scalable solutions. The work centers on reimagining workflows with AI, transforming how customers and internal teams operate, make decisions, and achieve business outcomes.
This is a demanding, high-visibility role focused on problems where successful execution matters. The work will require urgency, judgment, and ownership, with direct exposure to leaders across Vertex and responsibility for products expected to create measurable business impact.
Key Responsibilities
Develop deep domain expertise in customer and internal workflows, operating like a forward-deployed product engineer who learns the business, users, data, constraints, and decision paths well enough to design AI products that meaningfully change how the work gets done
Own the end‑to‑end lifecycle of AI products, from discovery and UX/UI design through development, deployment, and iteration
Design and build enterprise web applications that support multiple user personas, workflows, and permissions
Lead product discovery discussions to understand operational processes, user needs, and business constraints
Create AI-native product and UX patterns that go beyond traditional software and chat interfaces, including human-in-the-loop review flows, contextual decision support, workflow automation, confidence and escalation experiences, and interfaces for collaborating with intelligent systems
Build and ship production‑grade full‑stack applications integrating GenAI/LLM capabilities
Required Qualifications
0–3 years of experience in AI product engineering, product-design-focused full‑stack engineering, or product‑focused software roles
Experience designing, owning and shipping end‑to‑end, user‑facing applications
Hands‑on experience integrating generative AI into complex web applications
Demonstrated experience with product design in practice, including UX flows, UI decisions, and enterprise workflow design
Portfolio required: examples of AI‑powered products or systems (GitHub repositories, demos, deployed applications, or case studies)
Preferred Qualifications
Experience building AI‑powered enterprise products such as internal platforms, SaaS tools, or workflow and decision‑support systems
Experience designing multi‑step, non‑linear product experiences for different user personas
Familiarity with frontend frameworks and UX tools (e.g., React, Figma)
Consulting or customer‑facing experience translating business problems into technical solutions
Equivalent combination of education, training, and relevant professional experience accepted in lieu of a formal degree
Solo-shipping projects through to launch
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.
Pay Transparency Statement:
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements.
Skills Required
- Proven experience in end-to-end product development and deployment
- Strong background in machine learning and generative AI
- Proficiency in full-stack development (backend, frontend, and UI/UX design)
- Ability to understand and implement techniques from ML/GenAI research papers
- Experience in solo product shipping and development
- Excellent communication skills for stakeholder management
- Ability to lead discussions to understand workflows and business logic of operational processes and tools
- Portfolio showcasing AI work (projects, papers, GitHub links, case studies)
- Consulting experience in relevant domains
- Background as a technical founder or strong entrepreneurial aspirations
- Familiarity with tax software and related workflows
Vertex, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertex, Inc. and has not been reviewed or approved by Vertex, Inc..
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Leave & Time Off Breadth — Flexible time off, including unlimited vacation for some roles, paid volunteer time, bereavement leave, sabbaticals, and observed holidays is emphasized. Occasional company shutdowns further expand time-away options.
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Parental & Family Support — Benefits span paid parental leave, adoption assistance, childcare support, fertility benefits, and structured return-to-work programs. Backup care and daycare tuition discounts reinforce family-focused support.
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Retirement Support — A 401(k) with employer matching and immediate vesting anchors long-term savings. Profit sharing and defined contribution programs complement financial security offerings.
Vertex, Inc. Insights
What We Do
The Trusted Leader in Tax Technology. We're Vertex (VERX). A pioneer in tax automation for more than 45 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply, and grow with confidence. Our collaborative, friendly culture is the foundation of everything we do and who we are. We're proud to be an employer guided by a common purpose by building trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains, and inspires talented professionals to achieve their full potential. We employ over 1,500 full-time professionals across three continents: US, Europe, and Brazil. Our software, content, and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide. We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions.
Why Work With Us
Innovative, agile, and growth-minded professionals thrive at Vertex. Our remote-first culture offers flexibility and connection, while our focus on indirect tax technology and global expansion creates real impact. With leadership development and a strong emphasis on well-being, careers flourish here.
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