The AI Process Analyst is a member of the AI team and works closely with business units and technology staff to document existing business processes and identify opportunities for improvement and automation. This role builds a foundation for generative AI solutions by ensuring processes are clearly defined and optimized.
The ideal candidate is a self-starter who is detail-oriented and tech-savvy. This person enjoys mapping workflows and thinking critically about how emerging technologies can improve the way we work. In addition to documenting processes, the role includes evaluating where generative AI and automation can add value and helping shape practical solutions.
Responsibilities
Work as part of the AI team to:
- Meet with business stakeholders to understand and document current workflows
- Develop process maps, flowcharts, and standardized documentation using Microsoft Visio
- Analyze processes to identify inefficiencies and recommend improvements
- Evaluate where automation or generative AI could enhance business operations and propose conceptual solutions
- Assist in gathering requirements for automation and AI initiatives
- Learn and apply generative AI tools and automation technologies through cross-training opportunities
- Perform other duties as assigned
Knowledge, Skills, and Experience Required
- Bachelor’s degree in Accounting, Finance, Entrepreneurship, Economics, MIS, Business, Math, Computer Science, or Engineering
3-5 years of previous related Business Analyst experience and/or related AI experience
- Strong skills in process mapping and documentation
- Excellent communication and facilitation skills
- Strong technical aptitude with a strong interest in emerging technologies and generative AI
- Ability to take initiative and work independently while collaborating effectively with others
Preferred Qualifications
- Experience with process improvement
- Experience with automation workflow tools such as UiPath, Make, or n8n
- Advanced use of generative AI tools such as creating custom GPTs or agents in ChatGPT
- Prompt engineering experience or ability to optimize AI outputs for business use cases
- Familiarity with requirements gathering for technology projects
- Exposure to automation concepts such as RPA or API-based integrations
This position is on-site located in Oklahoma City and requires residency within the area to be considered.
- Minimum 3 years of relevant US-based experience
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.
