Are you passionate about driving enterprise transformation and helping people adopt new ways of working with AI? As the AI Pod Change and Communications Lead, you will play a pivotal role in shaping how AI enabled workflows are adopted across the business. Working with senior leaders, technology teams, and global stakeholders, you will lead change, communications, engagement, and readiness activities that help teams embrace innovation and realize the benefits of AI at scale. This UK based role offers the opportunity to influence a high profile global transformation program while making a meaningful impact on how people work.
What will you be doing?
Translate the global Enterprise AI change and communications strategy into practical deployment plans for assigned workflow pods and rollout waves.
Lead stakeholder engagement, change impact assessments, and readiness activities across impacted business areas.
Develop and execute communications, engagement, and adoption plans that build awareness, trust, and commitment to AI enabled ways of working.
Coordinate training needs analysis, learning activities, and user readiness programs to support successful deployment.
Monitor adoption, engagement, risks, and mitigations, escalating issues where necessary and supporting successful go live activities.
Partner with business, technology, communications, training, and deployment teams to drive sustainable adoption and benefits realization.
Capture lessons learned and support continuous improvement across future Enterprise AI deployment waves.
What will you need to be successful?
Typically 8+ years of experience delivering complex global change management and communications programs within AI, digital transformation, workflow transformation, automation, or technology enabled environments.
Proven expertise in stakeholder engagement, business readiness assessments, change impact analysis, communications planning, and user adoption strategies.
Strong experience partnering with executive stakeholders and leading cross functional teams in highly matrixed organizations.
Ability to balance strategic thinking with practical delivery in fast paced transformation programs.
Bachelor's degree in Communications, Psychology, Organizational Psychology, Business, or a related field. Prosci or ADKAR certification preferred.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve.
Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Employee Inclusion Groups on our website (www.smith-nephew.com)
Your Future: Generous annual bonus
Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
Your Wellbeing: Private Health and Dental plans, Life Assurance and much more.
Flexibility: Hybrid Working Model (For most professional roles).
Training: Hands-On, Team-Customised, Mentorship. Extra Perks: Discounts on Gyms and fitness clubs and many other Employee discounts.
Stay connected by joining our Talent Community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our website and learn more about our mission, our team, and the opportunities we offer.
Skills Required
- 8+ years delivering complex global change management and communications programs in AI, digital transformation, workflow transformation, automation, or technology-enabled environments.
- Proven expertise in stakeholder engagement, business readiness assessments, change impact analysis, communications planning, and user adoption strategies.
- Experience partnering with executive stakeholders and leading cross-functional teams in highly matrixed organizations.
- Ability to balance strategic thinking with practical delivery in fast-paced transformation programs.
- Bachelor's degree in Communications, Psychology, Organizational Psychology, Business, or a related field.
- Prosci or ADKAR certification.
Smith & Nephew Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.
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Healthcare Strength — Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
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Retirement Support — U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
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Leave & Time Off Breadth — Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.
Smith & Nephew Insights
What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.
