We are seeking a Senior AI Software Engineer to design, build, test, deploy, and support AI-enabled capabilities that deliver practical business value. This role is focused on implementation: turning refined requirements into reliable, secure, and maintainable software solutions that integrate AI technologies into existing products, workflows, and enterprise systems.
The Senior AI Engineer works closely with business partners, business and enterprise analysts, product owners, engineering teams, and platform partners to understand problems, clarify requirements, validate assumptions, and deliver AI-powered features. The role also helps identify opportunities to simplify or improve business processes so AI solutions are adopted effectively and produce measurable outcomes.
What you’ll be doing: (Job duties and responsibilities)
Design, develop, and deploy AI platform services including model lifecycle management, orchestration, and inference.
Build and enhance capabilities leveraging, Microsoft Copilot Studio, AI Foundry, Agent Force, IBM Orchestrate, and Claude (Anthropic).
Implement and scale GenAI and LLM-based solutions across ETG use cases.
Establish and maintain MLOps and GenAIOps practices (CI/CD, monitoring, evaluation, governance).
Contribute to architecture decisions for cloud-native, distributed AI systems.
Participate directly in coding, design reviews, and troubleshooting of complex platform issues.
Foster a strong engineering culture focused on accountability, innovation, and collaboration.
Partner with product managers, data scientists, and business stakeholders to translate business needs into scalable platform solutions.
Ensure the AI platform supports a wide range of internal customers and use cases.
Define and execute the ETG AI Platform roadmap, balancing innovation with stability.
Communicate platform strategy, technical trade-offs, and progress to leadership.
Shape the long-term vision for ETG’s AI platform and ecosystem.
Evaluate emerging AI tools and frameworks for enterprise adoption.
Champion responsible AI practices including governance, security, and compliance.
Drive adoption of reusable AI capabilities and standardized patterns across teams.
What we'll want you to have: (Job requirements and preferences)
5+ years of experience in software engineering, application development, or related technical delivery roles.
Experience implementing production software in an Agile or product-oriented environment.
Demonstrated experience delivering AI-enabled, data-driven, automation, integration, or workflow solutions.
Hands-on experience with modern programming languages, APIs, cloud services, CI/CD practices, automated testing, and production support.
Working knowledge of AI technologies such as generative AI, ML services, prompt orchestration, retrieval patterns, agents, embeddings, or model integration.
Ability to understand implementation trade-offs and build pragmatic, supportable solutions within established architectural and enterprise guardrails.
Ability to communicate technical concepts clearly with business partners, analysts, product owners, engineers, and support teams.
Comfortable asking clarifying questions, challenging assumptions constructively, and translating business needs into actionable implementation details.
Skilled at demonstrating delivered functionality, incorporating feedback, and helping stakeholders understand how AI-enabled features affect business processes.
Proficient in C# .NET.
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Skills Required
- 5+ years of experience in software engineering or related technical delivery roles
- Proficient in C# .NET
- Experience implementing production software in an Agile or product-oriented environment
- Demonstrated experience delivering AI-enabled, data-driven, automation, integration, or workflow solutions
- Hands-on experience with modern programming languages, APIs, cloud services, CI/CD practices, automated testing, and production support
- Working knowledge of generative AI, ML services, prompt orchestration, retrieval patterns, agents, embeddings, and model integration
- Experience with MLOps/GenAIOps practices including monitoring, evaluation, governance
- Ability to communicate technical concepts clearly with business partners, analysts, product owners, engineers, and support teams
- Ability to translate business needs into actionable, maintainable implementation details and demonstrate delivered functionality
- Experience contributing to architecture decisions for cloud-native, distributed AI systems
Blackbaud Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blackbaud and has not been reviewed or approved by Blackbaud.
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Leave & Time Off Breadth — Paid time off, paid holidays, and “wellbeing days” are emphasized, and feedback suggests PTO is a consistent strength. Remote/hybrid flexibility further supports time-away needs.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, health coaching, and flexibility (including remote/hybrid schedules) are highlighted as part of a holistic support approach. Tuition reimbursement, wellness recognition, and home-office support add everyday value.
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Inclusive Benefits Coverage — Benefits extend to mental health support, fertility options, and travel support for abortion care, with parental leave also included. These offerings signal attention to diverse needs across life stages.
Blackbaud Insights
What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Millions of people across more than 100 countries connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that creates a better, more connected world. When nonprofits, social impact teams, schools and individual change-makers have powerful and effective foundational infrastructure, they transform our communities and our world.
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