Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
- Partner with business stakeholders to gather requirements, understand workflows, and identify opportunities to leverage AI solutions.
- Serve as a trusted advisor to departments by providing guidance on AI capabilities, best practices, and responsible adoption.
- Develop, maintain, and govern enterprise Agent Skills while promoting reusable solutions and standardization across teams.
- Collaborate with AI champions to deliver user enablement, training, and upskilling initiatives that increase AI proficiency throughout the organization.
- Evaluate existing business processes, identify opportunities for AI-driven improvements, and recommend practical solutions.
- Monitor platform usage, investigate anomalies, and proactively address governance, compliance, and operational issues.
- Administer enterprise AI platforms, including GPT, Claude, Fathom, and Gamma, ensuring secure, reliable, and efficient operations.
- Manage user provisioning, deprovisioning, access requests, group maintenance, and license administration across enterprise AI platforms.
- Generate and distribute monthly platform usage reports to business stakeholders and team owners.
- Continuously improve enterprise AI administration processes by documenting best practices and sharing knowledge across the organization.
Qualifications
Requirements
- 3–5 years of professional experience, including at least 1–2 years supporting or implementing AI solutions.
- Strong Business Analyst experience with requirements gathering, stakeholder management, and business process analysis.
- Excellent communication and consultative skills with the ability to ask thoughtful questions and influence stakeholders.
- Demonstrated attention to detail with the ability to identify and resolve inconsistencies or operational outliers.
- Working knowledge of Agent Skills, including their purpose, practical applications, and lifecycle management.
- Experience managing enterprise software licenses, user groups, or access administration is highly preferred.
- Understanding of AI prompting, token efficiency, and practical techniques for optimizing AI interactions is preferred.
- Ability to work independently while collaborating effectively across technical and business teams.
Skills Required
- 3-5 years of professional experience, including at least 1-2 years supporting or implementing AI solutions
- Strong Business Analyst experience with requirements gathering, stakeholder management, and business process analysis
- Excellent communication and consultative skills with ability to ask thoughtful questions and influence stakeholders
- Demonstrated attention to detail with ability to identify and resolve inconsistencies or operational outliers
- Working knowledge of Agent Skills, including purpose, practical applications, and lifecycle management
- Experience managing enterprise software licenses, user groups, or access administration
- Understanding of AI prompting, token efficiency, and techniques for optimizing AI interactions
- Ability to work independently while collaborating across technical and business teams
Pinnacle Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pinnacle Group, Inc. and has not been reviewed or approved by Pinnacle Group, Inc..
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Fair & Transparent Compensation — Pay is considered market-aligned in select specialized roles and certain high-cost markets. Some roles cite solid base pay that meets expectations when aligned to strong client programs.
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Pay Growth & Progression — Performance-based raises and higher rates for select assignments are described in certain roles. Advancement opportunities and earnings can improve when placed on strong client accounts.
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Inclusive Benefits Coverage — Access to medical, dental, vision, and a 401(k) is extended to W‑2 consultants as well as internal staff. Employer-of-record programs emphasize providing the full benefits suite to payrolled workers.
Pinnacle Group, Inc. Insights
What We Do
Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada. Pinnacle Group has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit http://www.pinnacle1.com Apply online now at http://www.pinnacle1.com/careers/
