AI Ops - Senior Software Engineer

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

We are looking for a Full Stack Engineer to join our AI Operations organization and partner closely with the Data Solutions team to design, build, and scale the systems that power our AI-driven operations. In this role, you’ll help shape the next generation of internal products and automation frameworks—transforming ideas into intelligent, intuitive, and impactful tools that enable teams across the company to work smarter and faster.

You’ll collaborate within a well-defined development cycle that connects engineering, analytics, and AI expertise across both teams. Working alongside AI Operations roles such as the Business Analyst, and Automation Specialist, you’ll help translate business use cases into technical solutions—from rapid prototyping and data integration through to final rollout. You’ll also work closely with Data Engineers within the same organization to ensure applications integrate seamlessly with our data infrastructure and adhere to best practices for scalability, performance, and security.

You’ll be part of a fast-moving, collaborative team that values experimentation, innovation, and craftsmanship. Working alongside analysts, engineers, and operations leaders, you’ll have the autonomy to prototype new concepts, own end-to-end product delivery, and play a key role in expanding how Commerce leverages AI to drive efficiency and business growth.

• Design, build, and maintain full stack web applications that enable automation, streamline workflows, and extend AI capabilities across internal teams

• Develop secure, high-performance APIs and services that connect data systems, AI models, and business applications into a cohesive, scalable ecosystem

• Create intuitive, user-friendly interfaces for internal products that empower non-technical users to harness AI tools and insights.

• Collaborate with AI Operations and Data Solutions stakeholders to translate strategic goals into technical requirements, prototypes, and production-ready solutions

• Rapidly prototype and iterate on new applications and features, experimenting with AI integrations and automation concepts to drive measurable business impact

• Implement engineering best practices for performance optimization, maintainability, and data security across all deployed systems.

• Document system architecture, workflows, and development processes to support transparency, knowledge sharing, and scalability

• Partner with a broader team of data engineers and analysts to ensure shared ownership of systems, clear priorities, and strong technical support

• Experienced – 5+ years of professional experience as a full stack engineer, with a proven track record of building and scaling production-grade applications

• Technically Skilled – Proficient in modern front-end and back-end frameworks such as React, Next.js, Vue, Node.js, and Python (FastAPI, Flask), with experience in cloud environments like AWS, GCP, or Vercel

• AI Curiosity – Passionate about building AI-driven products and automation systems that transform how teams operate and make decisions

• Collaborative – Adept at working across technical and business functions, balancing rapid prototyping with long-term architecture planning

• Product-Minded – Thinks beyond code to design systems and experiences that are scalable, maintainable, and valuable to end users

• Agile Builder – Thrives in fast-moving environments, comfortable testing new ideas quickly while maintaining high standards for quality and reliability

• Documentation-Driven – Values transparency and clarity, creating documentation that helps others build on your work with confidence

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(Pay Transparency Range: $132,000 -$198,000)

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.