Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
We’re looking for a high-potential Strategy Associate to join our Operations team and help redefine how we deliver Customer Experience at scale.
This is a high-impact role at the intersection of strategy, operations, and AI, where you will challenge existing processes, drive transformation initiatives, and shape the future of our customer operations globally.
You will work directly with the Director of Operations, with regular exposure to senior leadership and C-level stakeholders.
What you’ll do:
- Challenge and redesign existing operational processes, with a strong focus on Quality Assurance and performance management
- Identify and lead AI-driven initiatives to improve efficiency, automation, and customer satisfaction
- Drive end-to-end transformation projects, from problem definition to implementation
- Partner with cross-functional teams (Product, Data, CX, Ops) to roll out scalable solutions
- Contribute to strategic initiatives such as:
- Regional scaling and operational expansion
- Self-service and automation strategies
- Productivity and cost optimization
- Translate insights into actionable recommendations with company-wide impact (supporting a team of 300+ people)
- 2–4 years of experience in top-tier consulting (MBB preferred) or similar high-performance environments
- Strong problem-solving and analytical skills
- Proven ability to structure ambiguous problems and drive execution
- Interest or experience in AI / automation / operations optimization
- Excellent communication skills and stakeholder management
- High ownership and ability to operate in fast-paced environments
- Engineering background is a plus
- Spanish and English are a must
- Direct impact on a global operation of 300+ people
- High exposure to leadership and decision-making processes
- Opportunity to lead AI-driven transformation in a core business function
- Fast growth trajectory within Operations, Strategy, or General Management
Benefits:
Opportunity to have a real impact in a high-growth global category leader
Health insurance
Gympass membership
Flexible remuneration with a 100% tax exemption through Cobee.
40% discount on all Fever events and experiences
Work in a location in the heart of Madrid, with possible travel across our markets
Home office friendly
Responsibility from day one, and professional and personal growth
Great work environment with a young, international team of talented people to work with!
We have free food, drink, and fruit at the office!
Possibility to receive in advance part of your salary by Payflow
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Skills Required
- 2-4 years of experience in top-tier consulting or high-performance environments
- Strong problem-solving and analytical skills
- Excellent communication skills and stakeholder management
- Interest or experience in AI / automation / operations optimization
- Engineering background is a plus
Fever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.
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Wellbeing & Lifestyle Benefits — Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
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Flexible Benefits — U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
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Parental & Family Support — Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.
Fever Insights
What We Do
Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.
