AI Operations Lead

Posted 24 Days Ago
Be an Early Applicant
New York, NY
In-Office
105K-135K
Senior level
Software
The Role
The AI Operations Lead will design and manage AI tools, build data pipelines, define KPIs, automate workflows, and ensure data quality.
Summary Generated by Built In
Tagup is a defense technology company founded at MIT that is redefining logistics superiority with next-generation AI. We’re growing rapidly and are looking for change-makers passionate about delivering innovative technologies to solve the most challenging problems in the world’s highest stakes environments. This is an exciting opportunity to engage in meaningful work that strengthens national security and contributes to the success of U.S. and allied forces. Join us in shaping the future of defense logistics for a safer tomorrow.

We are seeking an AI Operations Lead to design, build, and manage internal tools and AI services that power Tagup’s business operations. In this role, you’ll partner closely with leadership and cross-functional teams to define key metrics, integrate data sources, and create scalable systems that improve visibility and decision-making. You’ll be central to ensuring our business runs with clarity and speed, driving efficiency through automation and actionable insights.

What You'll Do

  • Develop and maintain internal applications that track business, engineering, and operational performance
  • Build and optimize data pipelines that integrate information from finance, product, and operations systems
  • Partner with leadership to define key performance indicators (KPIs) and translate them into measurable, real-time dashboards
  • Automate recurring workflows and reporting tasks to improve efficiency and reduce manual effort
  • Ensure data quality, reliability, and accessibility across teams
  • Act as the primary technical point of contact for internal analytics and tooling needs
  • Collaborate with engineering to align internal tools with broader platform and product strategies

What We’re Looking For

  • 5+ years of experience in data engineering, analytics, DevOps, or operations-focused software roles
  • Strong proficiency with Python, SQL, and data visualization tools (e.g., Tableau, Power BI, or similar)
  • Experience building dashboards, monitoring systems, or internal tools that support business operations
  • Familiarity with cloud platforms (AWS, GCP, or Azure) and modern data pipelines
  • Strong problem-solving skills and the ability to translate ambiguous business needs into technical solutions
  • Effective communicator, comfortable working across technical and non-technical teams
  • Bias for action, ownership mindset, and adaptability in a fast-paced environment

Salary

The estimated salary range for this position is between $105,000 and $135,000 annually. We strive to provide a competitive salary and benefits package that aligns with our employees’ experience and qualifications. Our primary objective is to attract and retain top talent, and we firmly believe in compensating our employees fairly for their invaluable contributions.

As a rapidly expanding technology company, we extend part-ownership to all team members through an Employee Stock Option Plan. Additionally, we offer comprehensive health insurance benefits, access to the company’s 401K plan, and foster a team-oriented work environment with regular company outings!

Why Join Us?
Joining Tagup means becoming part of a fast-growing, mission-driven company at the forefront of defense innovation. You’ll play a pivotal role in shaping the systems that drive our business, ensuring teams have the tools and insights they need to succeed. This is your chance to combine technical expertise with operational impact, working on projects that directly support national security and critical defense logistics. If you want your work to make a difference and grow alongside a company redefining what’s possible with AI, this is the place for you.

Tagup is an equal opportunity employer and individuals seeking employment with us are considered without regard to race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Top Skills

AWS
Azure
GCP
Power BI
Python
SQL
Tableau
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The Company
HQ: Boston, MA
19 Employees
Year Founded: 2015

What We Do

At Tagup, we partner with the world’s largest equipment operators to make their assets safer, more reliable, and more efficient. Our AI-driven solutions provide our customers actionable insights that drive business value from existing equipment data. Want to know what your data is trying to tell you? Contact us at [email protected] to learn more.

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