AI Operations Lead

Posted Yesterday
Be an Early Applicant
San Francisco, CA, USA
In-Office
150K-190K Annually
Mid level
Artificial Intelligence • Software • Manufacturing
Squint uses AI and AR to turn complex workflows into smart, visual guides that boost productivity and performance.
The Role
Design, build, and ship internal AI agents and automations; create evaluation frameworks and monitoring to measure effectiveness; partner cross-functionally to prioritize automations; drive adoption and trust across teams.
Summary Generated by Built In
About Us

Squint is the Industrial Intelligence Platform, built for the workers who build the things you touch and see every single day. We're the only solution that brings together all the context of an industrial organization into a custom industrial knowledge graph, unique to every customer. Building with AI and AR, that foundation powers the workflows and applications that put the right information in frontline operators' hands on the factory floor and in the field, exactly when and where they need it.

Proven Impact with Industry Leaders

Our technology serves Fortune 500 leaders across manufacturing, field services, and utilities. These companies trust Squint to capture and activate their essential operational know-how, resulting in measurable improvements: reduced downtime, minimized waste, and optimized productivity at scale.

Backed and Built by the Best

We raised a $40m Series B at a $265m valuation and are backed by elite investors including Sequoia Capital, Menlo Ventures, TCV and The Westly Group. Our co-founders have been recognized on Forbes' 30 Under 30 for Manufacturing and Industry, and Fast Company named us one of the most innovative augmented and virtual reality companies of 2026.

 
About the Role

We're hiring for AI Ops, a new role on our Strategy team focused on operationalizing AI inside Squint itself.

Squint builds an AI-native platform for our customers — this role makes sure we're using AI just as effectively to run our own company. You'll build and ship internal AI agents and workflows, own how we evaluate whether they're actually working, and partner across the company to find where AI can replace busywork with real leverage.

 
 
What You’ll Do

Build real things: You'll design, build, and ship AI agents and automations that make internal teams (Support, Ops, GTM, and beyond) faster and more effective.

Own quality, not just adoption: You'll build the evaluation frameworks and monitoring that tell us whether an AI workflow is actually working — not just whether it's live.

Find the leverage: You'll partner cross-functionally to identify which workflows are worth automating, and which should stay human, and make that call based on evidence.

Drive adoption: Shipping a good agent is half the job — you'll also make sure teams actually adopt and trust it.

 
 
About you
  • You've actually built and shipped AI tools or agents — this isn't a roadmap-ownership role.

  • You're fluent with modern AI coding and agent tooling (Cursor, Claude Code, or similar).

  • You can talk to both a technical engineer and a non-technical operator about the same problem.

  • You care as much about whether something works as whether it shipped.

     
 
What You’ll Bring
  • 2-5+ years of experience in business operations, strategy, technical program management, or applied AI, with hands-on building experience.

  • Demonstrated experience shipping AI-powered tools, prototypes, or automations (a portfolio or examples are a strong plus).

  • Comfort with light coding or low-code/agent tooling.

  • Strong written and verbal communication skills for cross-functional influence.

     
     
Benefits

Based out of our office in San Francisco, we love the energy of in-person collaboration.

  • Competitive Salary and Equity

  • Comprehensive Medical, Vision, and Dental care

  • Flexible PTO Policy

  • Lunch and Dinner Service

  • Wellness Benefit

  • Maven Family Planning Benefits

  • Partnership with Care.com

  • Mental Health Services

  • 401(k) Retirement Plan

  • Pre-Tax Commuter Benefit for Parking & Public Transit

  • Company-wide Retreats

 
A Final Note

We are committed to creating a diverse and inclusive workplace. Squint is an equal opportunity employer, welcoming applicants from all backgrounds without regard to race, gender, age, or any other protected characteristic. We encourage you to apply even if you're not quite sure you fit all the requirements for the role!

Ready to redefine the future? Join us at Squint and be a part of something revolutionary.

Skills Required

  • Built and shipped AI tools or agents (hands-on)
  • Fluency with modern AI coding and agent tooling (e.g., Cursor, Claude Code)
  • 2-5+ years experience in business operations, strategy, technical program management, or applied AI with hands-on building experience
  • Demonstrated experience shipping AI-powered tools, prototypes, or automations (portfolio or examples preferred)
  • Comfort with light coding or low-code/agent tooling
  • Strong written and verbal communication for cross-functional influence

Squint Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Squint and has not been reviewed or approved by Squint.

  • Fair & Transparent Compensation Pay is described as competitive for a startup, with base salary ranges for engineering and applied AI roles positioned as solid relative to similar-stage firms.
  • Equity Value & Accessibility Equity is repeatedly framed as a meaningful part of total rewards, with upside potential cited as a key contributor to perceived attractiveness of offers.
  • Wellbeing & Lifestyle Benefits Wellness stipends, daily meals (where applicable), commuter benefits, and remote/home-office support are presented as valuable add-ons that can strengthen the overall rewards experience.

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The Company
HQ: San Francisco, CA
75 Employees
Year Founded: 2021

What We Do

Squint is the Manufacturing Intelligence Platform that the world's leading manufacturers use to capture expert knowledge, unlock operator performance, and analyze production insights. Operators love Squint because it uniquely combines spatial computing, LLMs, and human expertise into a magical experience. Our story starts with manufacturing, a $7T industry that is the foundation of the world as we know it. Faced with a generational inflection point, the industry is in need of a new wave of technology that bridges the knowledge gap between the retiring and incoming workforce. Squint’s mission is to accelerate human potential by bringing digital knowledge into the real world.

Why Work With Us

Squint isn’t just building another AI tool; it’s redefining how people learn and work. By combining AI and AR, Squint transforms complex physical processes into intuitive, streamlined experiences. Employees build technology that directly empowers frontline workers, engineers, and operators to have access to the cutting edge technology they deserve.

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