AI Operations Engineer

Posted 6 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Junior
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Builds and supports AIOps solutions that automate IT operations, network assurance, incident management, monitoring, and root cause analysis. Develops automation scripts, monitoring and alerting systems, CI/CD workflows, and large-scale machine learning pipelines. Analyzes network performance data, identifies anomalies, tracks implementation KPIs, troubleshoots service disruptions, and collaborates with data science, software engineering, infrastructure, and operations teams.
Summary Generated by Built In

Builds Operations (AI Ops) Solutions for specific domains. Automates and optimizes IT operations processes, managing risk, incident management, and root cause analysis using artificial intelligence (AI) and machine learning (ML) techniques. AI Ops aim to reduce the time and effort needed for IT processes while increasing the precision and speed of problem-solving through optimizing the end-to-end lifecycle of artificial intelligence (AI) applications and systems. Collaborates with cross-functional teams, including data scientists, SWEs, and infrastructure/operations, to ensure the reliability, scalability, and performance of IT applications. Automates routine tasks and implements continuous integration/continuous deployment (CI/CD) pipelines to optimize AI Ops processes and workflows.
What You’ll Do:
• Troubleshoots basic issues in AI Ops environments, such as configuration errors or service disruptions
• Supports the development and implementation of AI Ops solutions for network assurance
• Assists in analyzing network performance data and identifying trends and anomalies
• Sets up basic monitoring and alerting systems using open-source tools
• Develops simple automation scripts to streamline workflows and tasks using scripting languages along with automation frameworks
• Designs and implements large-scale machine learning pipelines
• Works closely with cross-functional teams to ensure seamless integration of AI Ops into existing IT processes
• Stays up to date with the latest advancements in AI and machine learning technologies
• Tracks key performance indicators (KPIs) related to AI Ops implementations
Minimum Qualifications:
• Bachelors + 2 years of related experience, or Masters + 0 years of related experience
Preferred Qualifications
Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.


Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 


Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

  • be in direct response to an application you have submitted through the company career site
  • begin with screening or an interview
  • originate from a Cisco email address, and
  • be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.


Skills Required

  • Bachelor's degree plus 2 years of related experience
  • Master's degree plus 0 years of related experience

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental-health resources, and expert second-opinion services. These offerings are positioned as a core pillar of the Total Rewards package.
  • Leave & Time Off Breadth — Time off is portrayed as expansive, with quarterly company-wide “Days for Me,” paid holidays and vacation, volunteer time, emergency leave, and a year-end shutdown in many locations. This breadth helps employees disconnect and recharge.
  • Parental & Family Support — Family support is emphasized through extended paid parental leave for primary caregivers, caregiving assistance, adoption support, and resources for parents and caregivers. These programs are presented as global offerings, with specifics determined locally.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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