AI/ML Engineer

Posted Yesterday
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Chennai, Tamil Nadu, IND
In-Office
Mid level
Artificial Intelligence • Analytics
The Role
Design, build, and deploy AI/ML solutions—particularly NLP and language-model based translation systems. Develop backend services (FastAPI/Flask), work with ML frameworks and data libraries, collaborate on model development, and integrate solutions with web technologies and cloud platforms.
Summary Generated by Built In
Company Description

About Sutherland

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description

We are looking for an AI/ML Engineer to join our growing team. We are seeking candidates with a strong foundation in Artificial Intelligence and Machine Learning, with hands-on experience in Python and popular frameworks/libraries such as TensorFlow, PyTorch, and scikit-learn. Your goal will be to shape and build efficient translation solutions. If you are looking to build a fulfilling career and are confident about the skills and experience to help us succeed, we want to work with you! To succeed in this position, you must have a minimum of 3 years of experience in developing Digital Assistants using the below technologies.

Technical Skills:

Work with the existing development team and establish AI/ ML development environment using Python and other tools.
Expertise in Natural Language Processing (NLP), Neural Language Models (NLM), and Large Language Models (LLM) is highly desirable, as these areas are integral to our AI-driven initiatives.
Experience with FastAPI or Flask for developing and integrating backend services is expected. 
Additionally, familiarity with modern web technologies such as React and Node.js will be considered an added advantage.

Qualifications

Roles and Responsibilities:

Proficiency in Python and core AI/ML concepts
Experience with ML/NLP frameworks and data libraries (e.g., Pandas, NumPy)
Exposure to NLP, NLMs, and LLMs
Hands-on experience with FastAPI or Flask
Familiarity with cloud platforms (preferred but not mandatory)
Knowledge of web technologies such as React and Node.js (added advantage)
Strong analytical and problem-solving abilities
Bachelor’s degree in Computer Science, Data Science, or a related field (or relevant project experience)

Skills Required

  • Minimum 3 years experience developing Digital Assistants
  • Proficiency in Python and core AI/ML concepts
  • Experience with TensorFlow, PyTorch, and scikit-learn
  • Experience with ML/NLP frameworks and data libraries (Pandas, NumPy)
  • Hands-on experience with FastAPI or Flask
  • Exposure to NLP, Neural Language Models (NLMs), and Large Language Models (LLMs)
  • Familiarity with cloud platforms
  • Knowledge of web technologies such as React and Node.js
  • Bachelor's degree in Computer Science, Data Science, or related field (or relevant project experience)
  • Strong analytical and problem-solving abilities

Sutherland Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.

  • Flexible Benefits Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
  • Leave & Time Off Breadth Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
  • Strong & Reliable Incentives Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.

Sutherland Insights

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The Company
HQ: Pittsford, NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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