The Role
Design, develop, and implement AI, GenAI and automation solutions for IT/business processes. Build reusable automation scripts and workflows, train ML models for anomaly detection and predictive maintenance, work with large operational datasets, integrate AI into workflows, develop microapps for OEM marketplaces, troubleshoot automation systems, and document processes while evaluating tools and mentoring team members.
Summary Generated by Built In
Roles & Responsibilities :
- Design, develop, and implement AI & automation solutions for IT / Biz processes
- Develop and maintain reusable repository of automation scripts and workflows using scripting languages (e.g., Python, PowerShell or RPA ) and automation platforms (e.g., ServiceNow, MS System Center, Opentext Automation Center, Ansible, Terraform,).
- Integrate AI, Gen AI & ML capabilities into automation workflows to enable intelligent automation, predictive analytics, self-healing systems, AI Agents & Copilots
- Develop and train machine learning models for tasks such as anomaly detection, predictive maintenance, and capacity planning in IT environments.
- Work with large datasets of IT operational data, performing data cleaning, feature engineering, and data analysis to improve model accuracy and performance.
- Collaborate with IT operations teams to identify automation opportunities and prioritize projects based on business impact.
- Contribute to the development of internal automation tools and frameworks.
- Contribute to AI/Gen AI Microapps development in external OEM Marketplace (ServiceNOW,GCP,Azure,AWS)
- Troubleshoot and resolve issues related to automation systems and AI models.
- Document automation processes, code, and models clearly and concisely.
- Evaluate variety of open source & OEM technologies and tools for the best solution
- Undertake designated skill/knowledge development of the organization including training of next level team members
Skills Required
- Design and implement AI and automation solutions for IT/business processes
- Develop and maintain automation scripts and workflows using Python, PowerShell, or RPA
- Experience with automation platforms: ServiceNow, MS System Center, Opentext Automation Center, Ansible, Terraform
- Integrate AI, Gen AI and ML capabilities into automation workflows (AI Agents, Copilots)
- Develop and train ML models for anomaly detection, predictive maintenance, and capacity planning
- Work with large IT operational datasets including data cleaning, feature engineering, and analysis
- Collaborate with IT operations teams to identify and prioritize automation opportunities
- Contribute to development of internal automation tools, frameworks, and OEM marketplace microapps (ServiceNow, GCP, Azure, AWS)
- Troubleshoot and resolve issues related to automation systems and AI models
- Document automation processes, code, and models clearly and concisely
- Evaluate open source and OEM technologies and tools to recommend solutions
- Undertake designated skill development and train junior team members
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
