About IGT1
IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company.
At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives.
With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary.
Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives.
Job DescriptionWe are seeking a Legal Operations & AI Enablement Specialist to play a pivotal role in advancing the Legal function’s digital transformation. This position will lead the structured management of legal data and AI-powered tools, enabling automation in document review, risk triage and contract analysis.
The position combines legal operations, AI tool optimization, systems management, and cross-functional business partnering. It requires a collaborative mindset and practical experience in managing AI-powered tools.
If you thrive in fast-paced environments, enjoy solving complex commercial challenges in technology and want to help shape the direction of a high-growth AI-first company, we would love to hear from you.
Domain
AI & Legal Technology Management
- Maintain and enhance AI-enabled legal databases and document analysis tools.
- Manage and optimize Contract IQ (in-house AI-based digital worker).
- Curate, structure and validate AI training data (e.g., contracts, NDAs, compliance checklists).
- Create and maintain custom GPTs and other AI-powered legal solutions.
- Provide active technical leadership of Legal AI tools to maximize adoption and business value.
- Identify opportunities for Legal to leverage emerging technologies to enhance efficiency and insight.
- Conduct system analysis, troubleshoot issues, and recommend improvements (fields, processes, dependencies, system behaviour).
- Make strategic recommendations to enhance value derived from legal technology platforms.
Legal Operations & Process Improvement
- Define, refine and standardize operational legal processes.
- Assess existing tools and methodologies to simplify and enhance efficiency.
- Drive cross-functional improvement initiatives in collaboration with global functions.
- Develop innovative approaches to deliver legal metrics and business insights.
- Enable change management initiatives relating to legal systems and processes.
Business Partnering & Stakeholder Management
- Act as a bridge between Legal, technical teams, and business stakeholders.
- Translate data and system outputs into actionable insights for legal management.
- Provide day-to-day troubleshooting and operational guidance to internal stakeholders.
- Lead cross-functional coordination of legal technology and operational projects.
- Manage preparation and updates of end-user documentation, training materials, and process guides.
- Maintain Legal internal intranet communication platforms and knowledge repositories.
Optional: Legal Support & Compliance Enablement
- Support low-level legal work such as NDA reviews (including use of tools such as Luminance).
- Assist with drafting and administrative legal workflows across multiple jurisdictions.
- Support compliance tracking and policy adherence initiatives.
Qualifications
Required experience and knowledge
- Experience in Legal Operations, legal technology, or legal process management.
- Understanding of contract workflows and document lifecycle management.
- Experience working with AI-enabled tools or legal tech platforms
- Systems-oriented mindset with strong analytical and problem-solving skills.
- Ability to translate technical concepts into practical business solutions and take ownership of a project.
- Experience working cross-functionally in a global environment.
- Excellent written and interpersonal and communication skills with the ability to work cross-functionally and influence with diplomacy
- Working with the highest degree of ethics and integrity
- Comfortable working in a fast-paced, high-growth and evolving environment
Preferred education
Essential
- 2+ years’ experience in operations or related business support role, ideally with experience in an international organization with virtual working environment.
- University degree or comparable professional experience.
- Fluency in English.
Desirable
- Educational background in the legal operations field, and / or experience in technical IT-facing business analyst-type role.
- Legal and / or compliance knowledge beneficial but not required.
We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP
Skills Required
- Experience in legal operations, legal technology, or legal process management
- Understanding of contract workflows and document lifecycle management
- Experience working with AI-enabled tools or legal technology platforms
- Strong analytical, problem-solving, and systems-oriented skills
- Ability to translate technical concepts into practical business solutions and own projects
- Experience working cross-functionally in a global environment
- Excellent written, interpersonal, and communication skills
- High degree of ethics and integrity
- Comfort working in a fast-paced, high-growth, evolving environment
- Two or more years of experience in operations or a related business support role
- University degree or comparable professional experience
- Fluency in English
- Educational background in legal operations
- Experience in a technical IT-facing business analyst role
- Legal or compliance knowledge
IFS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFS and has not been reviewed or approved by IFS.
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Retirement Support — Retirement support is presented as part of the package in North America through a 401(k) plan and references to pension/defined contribution arrangements in some contexts.
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Healthcare Strength — Healthcare coverage is described as available in some regions, including health, dental, life, and disability insurance offerings.
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Strong & Reliable Incentives — Variable pay elements such as monthly bonuses and profit sharing are described as meaningful in certain roles, with bonuses tied to performance outcomes like reduced downtime.
IFS Insights
What We Do
IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 5,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifsdotcom Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/
