Make your mark by leading high-impact technology programs that help teams deliver meaningful business outcomes. Join a collaborative environment where you will influence direction, remove delivery friction, and strengthen end-to-end execution. Bring your program leadership and technical depth to grow your career through challenging work and broad stakeholder exposure.
As a Lead Technical Program Manager at JPMorganChase within the Enterprise Technology’s Ai/ml & Data Platforms team you will drive the successful delivery of complex technology programs that support business objectives. You will translate technical requirements into clear plans, coordinate cross-functional teams, and manage delivery risks to achieve predictable outcomes. You will apply strong judgment to navigate ambiguity, adapt to change, and maintain alignment between technology delivery and business priorities. You will communicate progress and decisions clearly to stakeholders and leaders to enable timely trade-offs. You will uphold disciplined execution practices to support high-quality, professional service delivery.
This London-based role partners closely with engineering, product, and business stakeholders to deliver measurable results across multiple workstreams. You will be accountable for building integrated plans, aligning dependencies, and ensuring delivery governance is effective and lightweight. You will help teams use approved automation and artificial intelligence tools responsibly to improve planning speed and reporting quality, while maintaining human oversight. Success requires strong stakeholder leadership, comfort operating across multiple teams, and a consistent focus on outcomes.
Job Responsibilities
- Drive end-to-end delivery of complex technology programs, from initiation through execution and closure, to achieve committed outcomes.
- Define program scope, objectives, deliverables, milestones, and dependencies with engineering, product, and business partners to maintain alignment to business goals.
- Develop and maintain integrated delivery plans, including resourcing, timelines, critical path, and inter-team dependencies to support predictable execution.
- Identify delivery risks, issues, and constraints early, and implement mitigation and contingency actions to maintain momentum.
- Lead program governance and executive-ready reporting, ensuring status, decisions, and trade-offs are clear, timely, and traceable.
- Apply approved automation and artificial intelligence capabilities to accelerate planning and risk synthesis, validate outputs before use, and handle data according to sensitivity expectations.
- Measure program performance using agreed metrics, analyze drivers of variance, and implement data-informed improvements to increase delivery efficiency and reliability.
- Champion modern delivery practices and continuous improvement, reinforcing consistent ways of working across teams and workstreams.
Required qualifications, capabilities, and skills
- 5+ years of experience in technical program management delivering complex technology initiatives in a large organization.
- Demonstrated ability to build and manage integrated program plans (scope, milestones, dependencies, resourcing, and timelines).
- Demonstrated experience leading cross-functional stakeholders and influencing decisions across engineering, product, and business teams.
- Proven ability to identify and manage delivery risks and issues, including escalation and contingency planning.
- Experience using approved workplace automation and artificial intelligence tools to support program workflows, with documented habits of validating outputs before adoption.
- Strong written and verbal communication skills, including the ability to produce clear executive updates and decision logs.
- Strong analytical and problem-solving skills to break down complex objectives into sequenced deliverables and measurable outcomes.
Preferred qualifications, capabilities, and skills
- Experience delivering AI-driven programs in banking/financial services or similarly regulated industries.
- Expertise on the AI and data product lifecycle, spanning from data discovery, data processing, model development, model deployment, and model monitoring
- Experience partnering with risk, compliance, control, and internal audit stakeholders to implement change in highly governed environments
- Experience in organizational operation, Excel data analysis, and organization budgeting & planning
- Microsoft (Azure AI Engineer Associate), Google (Professional Machine Learning Engineer), Amazon (AWS Certified AI Practitioner), AWS Cloud Practitioner Certification, or Microsoft Azure Fundamentals certifications, a plus
Skills Required
- 5+ years of experience in technical program management delivering complex technology initiatives in a large organization
- Experience building and managing integrated program plans covering scope, milestones, dependencies, resourcing, and timelines
- Experience leading cross-functional stakeholders and influencing decisions across engineering, product, and business teams
- Experience identifying and managing delivery risks and issues, including escalation and contingency planning
- Experience using approved workplace automation and artificial intelligence tools for program workflows, with documented output-validation practices
- Strong written and verbal communication skills, including executive updates and decision logs
- Strong analytical and problem-solving skills for sequencing deliverables and defining measurable outcomes
- Experience delivering AI-driven programs in banking, financial services, or similarly regulated industries
- Expertise across the AI and data product lifecycle, including data discovery, processing, model development, deployment, and monitoring
- Experience partnering with risk, compliance, control, and internal audit stakeholders in highly governed environments
- Experience with organizational operations, Excel data analysis, organizational budgeting, and planning
- Microsoft Azure AI Engineer Associate certification
- Google Professional Machine Learning Engineer certification
- AWS Certified AI Practitioner certification
- AWS Cloud Practitioner certification
- Microsoft Azure Fundamentals certification
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
-
Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
-
Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
