AI Lead – Strategy & Implementation

ApprovalMax is award-winning B2B software used by businesses around the world to approve bills and expenses. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows. ApprovalMax integrates with platforms such as Xero, QuickBooks Online, and Oracle NetSuite to unlock powerful efficiencies for approvers and finance teams. The company is globally recognized and has won’ Xero App Partner of the Year’ four times since 2020 in different countries.

We’re looking for an experienced and execution-driven AI Lead to own the strategy and end-to-end implementation of AI systems across our product stack. This role requires a mix of technical leadership, architectural foresight, and hands-on development experience in applied AI—especially with generative models, conversational interfaces, and intelligent system design.

Key Responsibilities

• Design and lead the development of AI-powered systems from concept to deployment.
• Set up infrastructure and tooling for scalable, secure, and efficient model development and serving.
• Guide selection and integration of LLMs (open-source or commercial) into product workflows.
• Establish best practices for prompt engineering, model fine-tuning, and evaluation.
• Coordinate across engineering, product, and design teams to ensure AI systems are reliable and user-centered.
• Hire, mentor, and grow a team of AI engineers and researchers.
• Stay current with developments in AI/ML and apply relevant research to product needs.

Skills & Experience

• 5+ years of experience building and deploying AI/ML systems in production.
• Strong background in LLMs, NLP, and conversational AI (e.g., GPT, Claude, Mistral, LLaMA, etc.).
• Expertise with frameworks like LangChain, Hugging Face, OpenAI, RAG pipelines, and vector databases (e.g., Weaviate, Pinecone, Chroma).
• Solid knowledge of AI system architecture, including model serving, monitoring, and optimization.
• Strong programming skills in Python, with experience building APIs and integrating backend systems.
• Cloud-native development experience (e.g., AWS/GCP/Azure), infrastructure-as-code, and containerization (Docker, Kubernetes).
• Experience leading teams or projects in a fast-paced product environment.
• Understanding of user-centric design for AI interfaces and intelligent automation.

What we offer:

• Regular performance-based compensation reviews
• 100% paid 20 business vacation days
• 100% paid 10 sick leave days
• Health & Wellness program - a bonus payment, which will cover 50% up to a total of 500 Euro annually of the amount spent on the following activities: medical services (except regular health insurance), fitness, sports activities (excluding sports equipment), stress management, body massage, weight management, yoga, traveling, etc.
• Reimbursement of professional development courses
• Service years recognition financial reward