Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Uniphore is a leading B2B AI-native company with decades of proven success. Engineered for scalability and tailored for enterprise needs, we drive AI transformation that delivers real business impact across multiple industries and the largest global deployments.
Our Zero Data AI Cloud is built on a multimodal AI and data platform and is at the heart of this transformation, enabling businesses to swiftly deploy AI across the enterprise.
At Uniphore we are building the modern GenAI stack for the enterprise. That includes all required layers and capabilities: data; knowledge; agents model training, deployment and operationalization; and applications that act both as conduits for GenAI actions as well as sources of training data for our models.
Unlike mega-Tech vendors who have to deal with decades of legacy code, or young startups that have no Enterprise customer base, we believe we are positioned to capitalize the GenAI moment better better than any other software vendor.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines, and data: all in the service of creating the most human processes and experiences for customers and employees.
Today, Uniphore’s technology empowers over 750,000 end-users across 1,600 enterprises in 20 countries. Discover the unmatched capabilities of Uniphore—because there’s no AI like it™.
We are currently searching for an AI intern role to work on next generation Enterprise AI solutions. This is a tremendous opportunity to work with the best and the brightest in the industry on our world class technologies.
The ideal candidate will work on:
Develop next-generation Agentic AI and Retrieval-Augmented Generation (RAG) applications to help large enterprises achieve 10x productivity gains.
Focus on fine-tuning and human alignment of AI agents and RAG systems.
Building agentic platform with context and memory management, evaluation framework, trust and safety.
Actively contribute to AI research and development by applying, evaluating, and enhancing open-source algorithms while developing proprietary solutions to advance multi-modal model ecosystems.
Qualifications:
Masters or PhD student in Computer Science or related field.
Solid expertise in Python programming, expertise in PyTorch/TensorFlow, Hugging Face libraries.
[Good to have] Prior research experience in AI/ML/NLP
Strong publication record in leading conferences, including ICLR, NeurIPS, ICML, ACL, EMNLP, and AAAI.
[Good to have] Prior Experience in pre-training, fine-tuning and reinforcement learning.
Hiring Range:
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes the option to enroll in our medical High Deductible Health Plan (HDHP), ModernHealth, our mental health support provider, and will be eligible for our sick time-off plan.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Top Skills
What We Do
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.
