AI & Intelligent Systems Enablement Manager

Posted 5 Hours Ago
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Sanford, NC, USA
Hybrid
99K-165K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Leads AI and digital enablement across a manufacturing site by developing production-grade AI solutions, agentic workflows, RAG applications, and workflow automation. Assesses data readiness, advises leadership on AI strategy, manages project intake and governance, trains colleagues, and ensures responsible, secure, validated AI adoption. The role combines hands-on technical delivery with strategic consultation to improve operational visibility, decision support, efficiency, and digital maturity.
Summary Generated by Built In
Use Your Power for Purpose
The AI & Intelligent Systems Enablement Manager serves as the site's trusted advisor on AI and digital maturity, identifying the organizational capabilities required to modernize how work gets done and to responsibly adopt emerging technologies.
This role leads the identification, design, and delivery of AI-enabled digital solutions that improve operational performance across the site. Working closely with business stakeholders, the Manager determines where digital decision-making, analytics, automation, or AI create meaningful, sustainable value - and builds it.
What You Will Achieve
In this role, you will:
  • AI Solution Development
    • Design and develop AI-enabled solutions that address approved business needs, including retrieval-augmented generation (RAG) solutions and generative AI use cases. Integrate AI into existing digital products where it measurably improves business value.
  • Data Readiness
    • Assess data availability and quality relevant to digital or AI applications. Work with data owners to close gaps needed for reliable AI outcomes.
  • Digital Process Improvement
    • Identify opportunities to simplify and digitize workflows. Support technology-enabled process improvements alongside CI Specialists and Improvers, and recommend and implement continuous-improvement initiatives.
  • Strategy & AI Readiness
    • Advise site leadership on AI-appropriate applications. Develop roadmaps that integrate emerging technologies into manufacturing operations, and recommend investments that strengthen AI and long-term digital performance.
  • Site Consultation & Project Intake
    • Partner with business functions to identify digital improvement needs. Guide project scoping, feasibility assessment, and technology selection, and ensure initiatives follow the site's standard project intake and governance process.
  • Site Enablement & Training
    • Deliver awareness sessions and training that build digital and AI capability across colleagues. Support upskilling initiatives aligned with the site's Digital Workforce framework.
  • AI Governance & Responsible Adoption
    • Ensure all solutions comply with corporate governance, security, validation, and responsible-AI requirements, including guardrails against hallucination and bias. Promote appropriate use of AI across the site and document governance decisions.
  • Technology Leadership
    • Monitor industry trends in emerging AI technologies and platform developments. Evaluate new tools for potential site adoption, share best practices with Digital Engineering and site leadership, and maintain awareness of evolving regulatory and governance expectations.

What Success Looks Like
  • Increased operational visibility through digital tools
  • Improved decision support through AI-powered guidance
  • Reduced manual effort through workflow digitization
  • Increased digital maturity site-wide
  • AI solutions delivered with measurable, tracked business value
  • Increased colleague digital and AI fluency

Here Is What You Need (Minimum Requirements)
  • Applicant must have a Bachelor's degree in Computer Science, Data Science, Engineering, or a related field with at least 4 years of experience OR Master's degree with more than 2 years of experience, OR a PhD with 0 years of experience OR High School Diploma (or Equivalent) and 10 years of relevant experience OR an Associate's degree with 8 years of experience.
  • Experience in AI/ML solution development, data engineering, or digital solutions delivery
  • Hands-on experience with large language models and orchestration frameworks (e.g., LangChain, OpenAI APIs, or similar) for building agentic workflows
  • Experience designing tool-augmented agents - function calling, retrieval-augmented generation, memory systems, and planning/execution loops - rather than single-shot prompts
  • Working knowledge of vector databases, embeddings, and retrieval systems to support accurate, scalable knowledge retrieval
  • Experience applying prompt engineering, evaluation, and guardrail techniques (e.g., hallucination mitigation, output validation) to production-grade AI systems
  • Experience with low-code/no-code platforms such as Power BI and Power Automate
  • Demonstrated experience assessing data quality and readiness (completeness, accuracy, consistency, timeliness) for analytics or AI use cases
  • Proficiency in SQL or equivalent tools for querying and profiling data directly from source systems
  • Understanding of the differing data-quality requirements across AI approaches (e.g., retrieval-based, predictive, generative)
  • Familiarity with site operational systems (e.g., LIMS, SAP, EAMS, quality management systems)
  • Strong ability to translate technical capability into business value for non-technical stakeholders
  • Comfort operating across both strategic advisory work and hands-on technical delivery

Bonus Points If You Have (Preferred Requirements)
  • Experience in pharmaceutical, biotech, or other regulated manufacturing environments (GxP, CSV)
  • Exposure to AI governance or responsible-AI frameworks
  • Experience training or upskilling colleagues on new digital tools
  • Awareness of production AI system considerations such as latency, cost efficiency, and observability

Other job details
  • Last day to apply: September 18th, 2026
  • Work Location Assignment: Hybrid
The annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Information & Business Tech
#BI-Hybrid

Skills Required

  • Bachelor's degree in Computer Science, Data Science, Engineering, or a related field with at least 4 years of experience; Master's degree with more than 2 years of experience; PhD with 0 years of experience; High School Diploma or equivalent with 10 years of relevant experience; or Associate's degree with 8 years of experience.
  • Experience in AI/ML solution development, data engineering, or digital solutions delivery.
  • Hands-on experience with large language models and orchestration frameworks such as LangChain or OpenAI APIs for building agentic workflows.
  • Experience designing tool-augmented agents using function calling, retrieval-augmented generation, memory systems, and planning/execution loops.
  • Working knowledge of vector databases, embeddings, and retrieval systems.
  • Experience applying prompt engineering, evaluation, and guardrail techniques to production-grade AI systems.
  • Experience with low-code/no-code platforms such as Power BI and Power Automate.
  • Demonstrated experience assessing data quality and readiness for analytics or AI use cases.
  • Proficiency in SQL or equivalent tools for querying and profiling data from source systems.
  • Understanding of differing data-quality requirements across retrieval-based, predictive, and generative AI approaches.
  • Familiarity with site operational systems such as LIMS, SAP, EAMS, and quality management systems.
  • Ability to translate technical capabilities into business value for non-technical stakeholders.
  • Comfort operating across strategic advisory work and hands-on technical delivery.
  • Experience in pharmaceutical, biotech, or other regulated manufacturing environments, including GxP or CSV.
  • Exposure to AI governance or responsible-AI frameworks.
  • Experience training or upskilling colleagues on new digital tools.
  • Awareness of production AI considerations such as latency, cost efficiency, and observability.

What the Team is Saying

Daniel
Anna
Esteban
Pfizer

Pfizer Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, and robust mental‑health benefits, with eligible Pfizer medications available at no cost in U.S. plans. Family‑building support and transgender‑inclusive care are explicitly included, alongside wellbeing resources such as a reimbursement wallet and telehealth options.
  • Retirement Support Retirement programs feature a 401(k) with company matching plus an additional Retirement Savings Contribution, complemented by company‑subsidized life, short‑term disability, and long‑term disability insurance. Materials also reference subsidized retiree medical coverage for eligible groups.
  • Leave & Time Off Breadth Paid vacation, holidays, personal days, and paid parental and caregiver leave are consistently highlighted in current U.S. summaries and job postings. Options like buying extra vacation days and transition‑back support strengthen the time‑off offering.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Pfizer Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2.5 days a week
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