AI Lead Product Owner
About the Role
We are seeking a highly skilled AI Tech Lead / Senior Developer to drive the design, development, and integration of agentic AI solutions within Philips’ CRM landscape (Salesforce CRM, Microsoft Dynamics CRM, Conga CPQ, CLM). The role requires a strong foundation in AI/ML, LLMs, and agentic workflows, coupled with solid experience in enterprise-grade application development.
The ideal candidate will combine deep technical expertise (AI/ML, Python, Java, JavaScript, MCP, microservices, React.js) with domain knowledge in CRM and CPQ/CLM to design innovative solutions that improve automation, contract lifecycle management, quoting processes, and customer experience.
Key Responsibilities
- Lead the design and development of agentic AI systems capable of executing autonomous actions across CRM platforms.
- Build and integrate AI/ML and LLM-based models into enterprise applications, leveraging frameworks such as OpenAI, Azure OpenAI, and LangChain.
- Architect and implement MCP (Model Context Protocol) servers and tools to support AI-driven workflows.
- Design AI-driven development and testing frameworks to accelerate innovation.
- Collaborate with CRM teams (Salesforce, Microsoft Dynamics) to align AI solutions with existing CPQ/CLM processes (contract lifecycle, framework contract management, quoting).
- Implement microservices and APIs for seamless integration with enterprise applications.
- Drive MLOps practices for model deployment, monitoring, and lifecycle management.
- Ensure solutions adhere to enterprise-grade security, authentication, and data validation standards.
- Mentor developers and contribute to building a strong AI capability foundation within Philips.
Required Skills & Qualifications
- Skills: Product Owner – CPQ
- Experience:
10+ years in CPQ/CLM domain
Proven track record managing end-to-end CPQ/CLM projects
Strong AI skills
Experience building home-grown CPQ/CLM applications.
Desirable Skills
- Experience with CPQ/CLM domain implementation projects.
- Knowledge of contract lifecycle management frameworks and enterprise quoting systems.
- Exposure to hyperautomation tools (AI Builder, Power Automate, Flow Builder).
- Prior experience in designing secure and scalable agentic AI architectures.
Why Join Us
- Be part of Philips’ CRM & AI innovation journey to transform sales, contract, and customer engagement processes.
- Work on cutting-edge AI/LLM and agentic workflow solutions with direct business impact.
- Collaborate with a talented global team driving next-gen automation in healthcare and CRM domains.
Top Skills
What We Do
Do the work of your life to help the lives of others.
As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030.
We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.
