🌍 Global SaaS Company | $28M Series B Investment | 100% Remote or Hybrid
🚀 #1 AI business communication platform
About CloudTalk
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
Challenge Ahead
CloudTalk is looking for a Go/Node.js engineer who builds fast, codes smart, and treats AI as the default development workflow — not a side tool.
We work with clear specs and well-defined problem statements, but we expect engineers to turn those specs into production systems using an AI-accelerated approach.
We combine strong product direction with aggressive AI adoption: Claude Code for scaffolding and refactoring, Cursor for rapid iteration, ChatGPT for design exploration and tests, and internal agents for automation.
A key part of this role is evangelizing AI-first engineering inside the team — helping others unlock 2–5× productivity improvements by combining solid engineering judgment with AI-powered execution.
What You Will Work On
- Build and evolve backend services in Go and Node.js for our AI platform
- Take specifications and convert them into designs and implementations using an AI-first workflow: generate → refine → validate → harden → ship
- Implement microservices and real-time APIs (REST, gRPC, WebSockets) used by internal AI agents and customer-facing features
- Build pipelines for audio processing, embeddings, transcripts, and LLM-powered reasoning (summaries, QA, sentiment, voice agents)
- Use AI tools (Claude Code, Cursor, ChatGPT) to accelerate development — from scaffolding to tests to performance tuning — while keeping engineering quality fully under your control
- Work with PostgreSQL, MongoDB, Redis, Kafka/SQS as needed, guided by architecture and performance requirements
- Deploy, monitor, and optimize services using Docker, Kubernetes, CI/CD, AWS/GCP
- Act as an AI workflow ambassador: run demos, pair with teammates, challenge old patterns, and help the team build faster with confidence
What We Are Looking For
- Experience with Claude Code or similar tool
- Experience with MCP servers
- 5+ years of backend experience, ideally with Go + Node.js
- Strong understanding of concurrency, distributed systems, networking, and real-world production challenges.
- Experience building microservices and cloud-native systems from clear specifications
- Ability to use AI tools as force multipliers, not shortcuts — you stay in control of architecture, correctness, and performance
- Comfortable owning a service end-to-end: design, code, tests, deployment, observability
- Pragmatic mindset: specs guide you, AI accelerates you, engineering judgment grounds you
Nice to Have
- Experience with real-time communication, VoIP, or WebRTC
- Background with LLM/AI pipelines, speech recognition, NLP, embeddings, or analytics
- Open-source contributions (ideally Go, Node.js)
- Familiarity with clean architecture, DDD, CQRS — used as tools, not religion
Why you will love to be a CloudTalker:
Growth:
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
Flexibility:
🏖 Unlimited Paid Time Off
🎗️ Volunteering Days
⏳ Flexible working hours
🤩 Home office budget
💻 MacBook for work
Well-being:
🏖Recharge Fridays once per quarter
🏋🏼♀️Fitness Allowance
Connectedness:
💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise
What to expect from the hiring process:
1. Call with our Talent Acquisition Team
2. Technical Interview with our Engineering Leadership + Live Task
3. Culture Bar Raiser Call and Offer
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.
Top Skills
What We Do
Calling software for scaling businesses.
With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.
The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
