🌍 Global SaaS Company | $28M Series B Investment | 100% Remote or Hybrid
🚀 #1 AI business communication platform
About CloudTalk
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
Challenge ahead:
We are looking for an AI Evangelist to lead the adoption and integration of Artificial Intelligence within our R&D organization. This role is ideal for a technically experienced leader—someone who has managed teams or projects before and is now deeply passionate about the transformative potential of AI. The AI Evangelist will act as the go-to champion for AI, inspiring R&D teams, identifying opportunities, and ensuring that AI-powered solutions are embedded into our development workflows and product innovation processes.
What you will work on:
- AI Advocacy & Vision
- Inspire and educate R&D teams on the potential of AI, showcasing practical use cases.
- Stay current with emerging AI tools, frameworks, and methodologies, and assess their relevance to our R&D efforts.
- Strategy & Integration
- Partner with R&D leadership to design and execute an AI adoption strategy.
- Identify opportunities to enhance product development, testing, and research processes with AI.
- Ensure that AI is leveraged across the entire R&D lifecycle—from ideation to deployment.
- Enablement & Education
- Build and deliver internal workshops, training sessions, and best practices for R&D staff.
Act as a trusted advisor to engineers, researchers, and product teams exploring AI initiatives. - Implementation & Measurement
- Lead pilot projects within R&D to validate AI-driven approaches, measure impact, and scale successful solutions.
- Define KPIs for AI adoption in R&D and track progress.
What we are looking for:
- Technical & Leadership Background
- Prior experience in a technical role (engineering, research, product development, or related).
- Proven leadership/management experience (team lead, manager, or equivalent).
- Strong understanding of modern software development and R&D workflows.
- AI Knowledge & Passion
- Enthusiastic about the potential of AI and hands-on with modern AI tools and platforms.
- Ability to connect AI capabilities to real-world R&D challenges and opportunities.
- Soft Skills
- Excellent communication and storytelling skills—able to inspire and influence R&D stakeholders.
- Strategic thinker with strong problem-solving and organizational skills.
- Collaborative mindset and ability to bridge across engineering, research, and product teams.
Why you will love to be a CloudTalker:
Growth:
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
Flexibility:
🏖 Unlimited Paid Time Off
🎗️ Volunteering Days
⏳ Flexible working hours
🤩 Home office budget
💻 MacBook for work
Well-being:
🏖Recharge Fridays once per quarter
🏋🏼♀️Fitness Allowance
Connectedness:
💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise
What to expect from the hiring process:
1. Call with our Talent Acquisition Team
2. Technical Interview with our Engineering Leadership + Live Task
3. Culture Bar Raiser Call and Offer
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.
Top Skills
What We Do
Calling software for scaling businesses.
With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.
The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
