AI Enterprise Architect

Posted 8 Days Ago
Be an Early Applicant
West Chester, PA, USA
In-Office
Expert/Leader
Digital Media • eCommerce • Retail
The Role
Lead design and delivery of enterprise AI architecture and roadmap, build scalable secure AI ecosystems, define MLOps/LLMOps standards, ensure governance and risk controls, translate business needs into production AI solutions, and mentor teams to drive adoption and evaluate emerging technologies.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Enterprise AI Architect supports QVC and will lead the design and delivery of our enterprise AI architecture, sharping scalable, secure, and responsible AI capabilities that turn business strategy into production-ready solutions.

Where You'll Work

This role is remote; job seekers must reside in one of the following states to be considered: PA, NJ, or DE.

What You'll Do

  • Lead QVC Group's enterprise AI architecture vision and roadmap, aligning on business strategy, technology priorities, and enterprise architecture standards.

  • Design scalable, secure, and responsible AI ecosystems across data, models, platforms, governance, and business application integration.

  • Translate business needs into production-ready AI solutions, partnering with product, engineering, data science, security, and business leaders from concept through deployment and adoption.

  • Define and embed AI engineering standards, including MLOps and LLMOps practices for testing, deployment, monitoring, lifecycle management, and continuous improvement.

  • Establish AI governance and architecture guardrails that address security, privacy, compliance, model risk, bias mitigation, auditability, and cost efficiency.

  • Provide enterprise architecture leadership and solution assurance, developing reusable reference architectures, guiding implementation teams, and aligning technology portfolios to the future-state vision.

  • Mentor teams and champion innovation, building AI capability across the organization while evaluating emerging technologies that can drive measurable business value.

What You'll Bring

  • 10+ years of experience across enterprise architecture, solution architecture, software engineering, data platforms, distributed systems, and AI/ML delivery.

  • Expertise in enterprise AI architecture and governance, including AI/ML solution design, ethical AI, compliance, and alignment to business strategy.

  • Hands-on experience delivering AI solutions into production, including deployment, integration, monitoring, and optimization.

  • Knowledge of cloud-native AI and data platforms such as Azure, AWS, or Google Cloud, along with CI/CD, infrastructure as code, containerization, and platform automation.

  • Experience with modern AI practices and technologies, including MLOps, LLMOps, generative AI, large language models, retrieval-augmented generation, AI assistants, and agent-based workflows.

  • Familiarity with retail and digital commerce ecosystems, including platforms such as Order Management, Pricing, Forecasting, CRM, and Supply Chain systems.

  • Bachelor's degree required, with an advanced degree or certifications in Computer Science, Engineering, AI/ML, Enterprise Architecture, or Data Architecture preferred.

#LI-AZ1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • 10+ years of experience across enterprise architecture, solution architecture, software engineering, data platforms, distributed systems, and AI/ML delivery.
  • Expertise in enterprise AI architecture and governance, including AI/ML solution design, ethical AI, compliance, and alignment to business strategy.
  • Hands-on experience delivering AI solutions into production, including deployment, integration, monitoring, and optimization.
  • Knowledge of cloud-native AI and data platforms such as Azure, AWS, or Google Cloud, along with CI/CD, infrastructure as code, containerization, and platform automation.
  • Experience with modern AI practices and technologies including MLOps, LLMOps, generative AI, large language models, retrieval-augmented generation, AI assistants, and agent-based workflows.
  • Familiarity with retail and digital commerce ecosystems, including Order Management, Pricing, Forecasting, CRM, and Supply Chain systems.
  • Bachelor's degree.
  • Advanced degree or certifications in Computer Science, Engineering, AI/ML, Enterprise Architecture, or Data Architecture.
  • Must reside in Pennsylvania, New Jersey, or Delaware (remote within these states).

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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