At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the global leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution.
About The Role
We now have the opportunity for a Fullstack Software Developer to join our Technology Department.
📍 Location: Verisure Tech Hub - Alicante.
The role will be based at our new technology site in Alicante. Backed by over 1,700 technologists worldwide and powered by one of Europe’s largest IoT platforms.
🤝 Your Future Team
The IT Case & Front team owns the customer care applications that manage case lifecycle, workflow orchestration, and agent-facing interfaces. They ensure our support teams have reliable, high‑performance tools to track cases and provide best‑in‑class customer success globally.
🚀 The Opportunity
Design and develop autonomous AI agents and multi-agent systems, leveraging modern frameworks and cloud-native architectures.
Shape how the team designs and implements agents that orchestrate business workflows, consume information from a business knowledge base, and propose intelligent actions that solve real operational problems.
Develop and maintain RAG (Retrieval-Augmented Generation) pipelines tailored to IT operations and AIOps use cases and integrate AI agents with external tools and systems.
Implement observability, tracing, and evaluation mechanisms for AI agents.
Collaborate with product teams to define: Use cases, Acceptance criteria and Quality metrics for AI-driven solutions
⚙️ Tech Stack
LangGraph | AWS Strands Agents | CrewAI | LangChain | Autonomous AI Agents | Multi‑Agent Systems | RAG Pipelines | Chunking Strategies | Embeddings | Vector Indexing | Retrieval & Re‑ranking | MCP (Model Context Protocol) | REST APIs | AWS Bedrock | AWS Lambda | AWS Step Functions | AWS EventBridge | AWS SageMaker | Vector Databases (pgvector | OpenSearch) | Python 3.10+ | Git | CI/CD Pipelines | Observability & Tracing (LangSmith or similar) | LLM Evaluation | ReAct | Plan‑and‑Execute | Tool Usage | Human‑in‑the‑Loop Workflows | LLM Guardrails | Semantic Search | EU AI Act Awareness | Serverless Architectures | Networking (AWS) | Test Automation (Unit | Integration | E2E) | Frontend Testing (Jest | Jasmine | Karma | Cypress | Playwright) | API Testing (Postman | Newman | REST Clients) | xRay
🧬 Required Qualifications
2+ years of experience in Python development focused on AI/ML or LLM applications.
Experience building AI agents using frameworks such as LangGraph, CrewAI or similar, plus solid understanding of agentic patterns (ReAct, plan‑and‑execute, tool usage, human‑in‑the‑loop)
or a strong motivation to learn and develop these capabilities quickly.
Hands‑on exposure to RAG pipelines (chunking, embeddings, vector indexing, retrieval, re‑ranking) and experience working in AWS serverless environments (Lambda, Step Functions, Bedrock).
Fluency in English and Spanish.
🧠 Soft skills & Mindset
High learning agility
Strong ownership mindset: proactive, reliable, and able to deliver high‑quality work under changing priorities.
Clear communication: able to collaborate effectively with both technical and business stakeholders.
Critical thinking & adaptability: analytical, solution‑oriented, and comfortable navigating complex problems in dynamic environments.
If you’re not sure you meet every requirement, we encourage you to apply anyway — you might have a good fit for this role or another opportunity within our team.
🌟 What Verisure Offers You
☀️ Hybrid Work Model – Split your time between home and our offices in Alicante. Plus, benefit from two fully remote weeks per year and shortened Fridays all year round (until 15h).
⚡ Dynamic Culture – Work in a collaborative and supportive team
🌍 Global Impact – You solutions will scale internationally
💪 Team Environment – Strong Scrum practices, clear ownership, and real team support
📚 Continuous Learning – Tech Learning and Tech Carreer Plans
🍽️ Lunch & coffee included at our offices - You won’t need to pay for your daily meal when you are at the office! :)
🏡 Paid time off: 23 days and an additional bank of extra hours for even more flexibility.
Join Us!
At Verisure, we are committed to building a diverse and inclusive workplace. We believe that collaboration, trust, and different perspectives make us stronger.
Interested in building great tech solutions? Apply today and be part of our team. 🚀
Our Company DNA
Passionate in Everything We Do:
Committed to Making a Difference
Always Innovating
Winning as a Team
With Trust & Responsibility
Skills Required
- 2+ years of experience in Python development focused on AI/ML or LLM applications
- Experience building AI agents using frameworks such as LangGraph, CrewAI or similar and understanding of agentic patterns (ReAct, plan-and-execute, tool usage, human-in-the-loop)
- Hands-on exposure to RAG pipelines (chunking, embeddings, vector indexing, retrieval, re-ranking)
- Experience working in AWS serverless environments (Lambda, Step Functions, Bedrock)
- Fluency in English and Spanish
Verisure Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verisure and has not been reviewed or approved by Verisure.
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Career-Linked Recognition & Rewards — Rewards are explicitly tied to performance with competitive bonuses and uncapped commissions in sales, and advancement is supported through structured training and internal mobility. This alignment can make total earnings and progression attractive for consistently high performers.
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Healthcare Strength — Benefits menus in several countries include private medical options, telemedicine for employees and families, and agreements for gym and dental care alongside wellness initiatives. Examples cited include Spain’s discounted private medical cover, wellness spaces, and product discounts.
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Leave & Time Off Breadth — Packages commonly feature generous holiday allowances and paid parental leave as core elements. Some locations also advertise extras such as birthday time off.
Verisure Insights
What We Do
Verisure is the leading provider of peace of mind and protection to residential and small business customers across Europe and Latin America. We deliver professionally-monitored security services to over 5.5 million customers in 17 countries across Europe and Latin America, with a team of more than 28,000 colleagues. Verisure’s brand family includes: Securitas Direct in Spain and Portugal (*), AlertAlarm, Dansikring Direct, Falck Alarms, Mediaveil, TeleAtlantic and NorAlarm to name a few! Our alarms are the most widely installed home security systems in Europe. A strong focus on quality and service means our customers are among the most satisfied in the industry! GROWTH Verisure enjoyed consistent growth over the past 35 years as a result of its highly entrepreneurial and innovative approach to business. We also continue to expand internationally. - Strong and visionary Management Team and a robust business plan for value creation. - We are a big company with a start-up mindset, fast, agile and lean, merit based, high-performance and value-driven INNOVATION - We continuously invest more in new innovation to provide effective, intelligent and reliable security solutions. - Offer a breakthrough product & service proposition: identify, research, develop, test & refine advanced security solutions. - Develop exclusive hardware and software features. - Research & Development centers in Madrid and Malmö. - +600 R&D and IT experts… and growing! PEOPLE Our successful growth is dependent on our talent pipeline. Our People are our business! We are: - Passionate in everything we do - Committed to making a difference - Always Innovating - Winning as a Team - With Trust & Responsibility
