AI Engineer

Posted 2 Days Ago
Durham, NC, USA
In-Office
Junior
Healthtech
The Role
Design, build, and operate customer-facing AI systems across the full product lifecycle: discovery, prototyping, deployment, monitoring, and scaling. Translate ambiguous problems into technical specs, partner with product, and ship production-grade AI solutions with attention to maintainability and customer impact.
Summary Generated by Built In

About the Role 

Direct Supply is building AI systems that change how care is delivered to millions of seniors and support the people who care for them. We're hiring engineers to design, ship, and operate those systems in production. 

This role spans the full product lifecycle: discovery, experimentation, application delivery, and deployment. You'll work directly with customers and product teams, own technical calls, and see your product used at scale. 

We expect technical rigor, architecture discipline, strong product judgment, and a track record of shipping. In return, you get autonomy and real customer impact. 

 

What You’ll Do 

  • Design, build, and operate systems in customer-facing production environments 

  • Translate ambiguous business and customer problems into prototypes & technical specs 

  • Track AI capabilities and apply them where they create clear leverage 

  • Own the full application lifecycle: product discovery, experimentation, evaluation, deployment, and monitoring 

  • Own system design, tradeoffs, and long-term scaling and maintainability 

  • Build codebases that are legible to agents and other developers; drive the organization forward on tooling. 

  • Partner with product managers to enhance their product vision, including with AI-native solutions 

 

What We’re Looking For 

  • Strong applied AI and software engineering fundamentals 

  • Builders who can span tech, product, and design thinking with high autonomy 

  • Bias for shipping, iterating, and following customer feedback over polish 

  • High ownership & agency — measured by outcomes, not deliverables 

  • Curiosity to improve systems, products, and your own craft 

 

What We Work In 

You don't need every one of these, but this is the stack you'll be productive in: 

  • Python, C#, TypeScript, PostgreSQL; 

  • Frontier model ecosystems & agent frameworks (e.g., Anthropic, OpenAI) 

  • Docker, Terraform, and AWS 

 

Minimum Qualifications 

  • 2+ years in software engineering or applied AI 

  • Experience working with AI development tools in full-stack applications 

  • Experience designing AI-based solutions to real workflows 

  • Working knowledge of cloud and frontier AI platforms 

 

Nice to Have 

  • Degree in Computer Science, Engineering, Data Science, or a related field 

  • Experience operating AI systems in production, with attention to evaluation, cost, and performance tradeoffs 

  • Background in high-ambiguity environments with proximity to customers (e.g., early-stage startups, forward-deployed engineering, internal product teams) 

  • Experience in large-scale Python, C#, and TypeScript codebases 

  • Experience integrating AI solutions into existing, established products. 

  • Experience working with healthcare, regulated, or sensitive data 

Job to be performed in the location listed. Generous benefit package available.

© 2013 to 2026 Direct Supply, Inc. All rights reserved.

Skills Required

  • 2+ years in software engineering or applied AI
  • Experience working with AI development tools in full-stack applications
  • Experience designing AI-based solutions to real workflows
  • Working knowledge of cloud and frontier AI platforms
  • Strong applied AI and software engineering fundamentals
  • Familiarity with Python, C#, TypeScript, PostgreSQL, Anthropic, OpenAI, Docker, Terraform, and AWS
  • Experience operating AI systems in production with attention to evaluation, cost, and performance tradeoffs
  • Experience integrating AI solutions into existing, established products
  • Experience working with healthcare, regulated, or sensitive data
  • Degree in Computer Science, Engineering, Data Science, or related field

Direct Supply Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Direct Supply and has not been reviewed or approved by Direct Supply.

  • Retirement Support Retirement savings are emphasized through a 401(k) with company match and stock contributions, alongside an employee‑owner model. Feedback suggests these features are a standout part of the total rewards package.
  • Strong & Reliable Incentives Incentives such as annual profit sharing and bonuses are consistently highlighted as meaningful components of pay. Feedback suggests these payouts complement base salary and contribute materially to total compensation.
  • Wellbeing & Lifestyle Benefits Wellbeing resources include a full on‑site wellness center with gym, classes, and recreational courts, plus a dog‑friendly campus and on‑site café. Flexible work options and everyday perks like complimentary beverages and membership reimbursements add tangible lifestyle value.

Direct Supply Insights

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The Company
Milwaukee, WI
1,363 Employees
Year Founded: 1985

What We Do

For 35 years, Direct Supply has been dedicated to delivering innovative solutions to the toughest challenges facing the Senior Living industry. Now more than ever, we’re inspired by our customers’ commitment to serving America’s seniors during COVID-19 and beyond. From creating safe, desirable spaces and boosting operational efficiency, to helping our customers improve care outcomes and easily procure the right products at the best value – we’re constantly expanding our offering and developing new technologies to meet the complex and evolving demands of Senior Living.

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