The Job in short
Where Innovation Meets Excellence! We're transforming the banking industry with cutting-edge technology and unparalleled customer experiences. Be part of a dynamic team that's redefining the future of digital banking. Together, we'll create groundbreaking solutions and achieve incredible success. Your journey to making a real impact starts here!"
Backbase created the Backbase Engagement Banking Platform – a unified platform with the customer at the center, helping banks orchestrate seamless journeys across every stage of the customer lifecycle.
From customer onboarding, to customer servicing, customer loyalty and loan origination, we help financial institutions surpass customers’ expectations in every phase of the customer lifecycle.
Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.
Industry analysts Forrester, Gartner, Celent, Omdia and IDC continuously recognize Backbase’s category leadership position.
Meet the job
Do you thrive in high-pressure environments and crave a role that pushes the boundaries of technology in Banking? Are you an AI whiz who can adapt and solve problems on the fly? If so, then we want YOU!
We are forming an elite initial team of Navy Seal AI Engineers to spearhead the integration of cutting-edge artificial intelligence into our Banking solutions. This pioneering role demands exceptional technical skills coupled with the unwavering mental and physical fortitude of a Navy Seal.
Responsibilities:
Design, develop, and deploy AI solutions for real-world banking challenges
● Stay abreast of the latest advancements in AI, particularly Large Language Models (LLMs) like LaMDA, Jurassic-1 Jumbo, and emerging technologies like LangChain and HuggingFace transformers;
● Effectively utilize various LLM platforms like HuggingFace, ollama to tailor AI solutions to specific mission needs;
● Collaborate with other members and customers to understand operational requirements and translate them into actionable AI applications;
● Troubleshoot and maintain deployed AI systems (LLMOps, MLOps, etc), ensuring optimal performance in austere environments;
● Document and share knowledge effectively to train future AI engineers within the team;
● Maintain the highest level of physical fitness and mental preparedness to seamlessly integrate with the SEAL team during operations.
How about You?
● Proficiency in programming languages like Python, Java, or C++;
● In-depth understanding of machine learning algorithms and deep learning architectures;
● Experience with cloud computing platforms (e.g., AWS, Azure);
● Exceptional problem-solving skills and the ability to think critically under pressure;
● Excellent communication and collaboration skills to work effectively within a team.
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
