AI Engineer

Overview:

Guidepoint's Engineering team thrives on delivering innovative technology solutions that accelerate revenue growth, reduce costs and increase efficiency and productivity. As Guidepoint works to achieve it's mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to create new products, improve existing platforms to optimize the seamless delivery of our services.

This is a hybrid position based out of Toronto.

Role
Design, build, own, and maintain production agent systems that power AskGP, the conversational AI assistant within Guidepoint360, a client facing platform used by investors, consultants, and enterprise teams. AskGP operates across Guidepoint’s expert network of 1.75+ million advisors and a library of 60,000+ expert interview transcripts, synthesizing insights with citations to support high confidence decision making.

AskGP is a flagship external product and a core part of Guidepoint360’s roadmap. Over the next 12 months, AskGP will expand beyond question answering into a foundation for automation across client workflows, integrating with internal and external systems via MCP and related orchestration patterns. This role sits at the center of that evolution, owning the agent systems that directly impact client experience, answer quality, trust, compliance, and platform scale. The work influences how clients discover insights, how quickly they reach decisions, and how Guidepoint differentiates through validated, AI powered research at scale.

What You’ll Do:

• Design and implement agent workflows that power AskGP using frameworks such as LangGraph and LangChain
• Own and maintain existing agent systems in steady state, including monitoring, fixes, and incremental improvements
• Build agents that handle intent interpretation, task decomposition, tool use, and human escalation within AskGP
• Design and maintain retrieval augmented generation pipelines using embeddings, Elasticsearch, and structured data
• Develop and maintain evaluation pipelines for agent behavior and outputs
• Improve agent reliability, latency, and cost in production
• Integrate agents with internal services, APIs, and data stores
• Monitor agent systems using observability platforms such as Datadog
• Debug and mitigate agent failure modes such as hallucination, tool misuse, and state errors
• Manage the full lifecycle of agent systems, from initial design through long term operation

What You Have:

• Strong Python engineering skills
• Experience building and maintaining agent-based AI systems in production
• Hands-on experience with agent frameworks such as LangGraph or LangChain
• Experience building and operating RAG systems
• Experience with Elasticsearch or similar retrieval or search systems
• Experience with agent evaluation beyond manual testing
• Comfortable owning systems independently

Nice to Have

• Experience with learning and improving agents via feedback loops
• Experience with MLflow, Databricks, or large scale batch jobs

What We Offer:  

• Paid Time Off 
• Comprehensive benefits plan 
• Company RRSP Match 
• Development opportunities through the LinkedIn Learning platform 

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

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