Title: AI Engineer
Position Overview:
Johnson Controls is seeking a mid-level AI Engineer to design and build agentic solutions, integrations, and data/CI pipelines that accelerate delivery across the MWPC AI team. You will craft production-grade agents, connect them to enterprise systems, and operationalize workflows from discovery to scale.
Key Responsibilities:
- Build Agentic Solutions: Design, implement, and harden AI agents (retrieval, planning, tool-use) for Marketing, Web, Portals, and Commerce use cases.
- Systems Integrations: Develop integrations with enterprise APIs, data sources, and services (API Management, Sitecore, content ops, analytics) with robust auth and observability.
- Pipelines & CI/CD: Create pipelines for prompts, knowledge assets, and model components; versioning, testing (unit/e2e), and CI/CD into Azure AI Foundry/Studio.
- Quality & Safety: Implement evaluation harnesses, telemetry, and safety checks; contribute to automated QA using GitHub Copilot + Playwright.
- Ways of Working: Collaborate in time-boxed pods with tower SMEs; contribute to discovery spikes, pilots, and scaling plans following Kanban flow.
- Documentation & Enablement: Document patterns and publish quick-starts and code samples to the toolbox; support upskilling of 20+ practitioners.
- Governance & Compliance: Align builds to enterprise governance (AI Risk Assessment, privacy compliance) and security by design.
- Outcomes & Metrics: Track outcomes—cycle time, defect escape rate, cost savings, adoption—and present insights to stakeholders.
Preferred Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent practical experience.
- 3–6 years of software engineering experience with focus on AI/automation, backend services, or integrations.
- Hands-on with Azure AI Foundry/Studio, Azure OpenAI, vector retrieval, tool-call orchestration, and agent frameworks.
- Experience with .NET/C#, Python/TypeScript, REST/GraphQL APIs, event-driven patterns, and secure auth (Managed Identity, OAuth2).
- Test automation experience (Playwright or similar), CI/CD (GitHub Actions/Azure DevOps), and IaC (Terraform/Bicep).
- Understanding of responsible AI, accessibility, and data governance; familiarity with enterprise processes and documentation.
- Strong problem-solving, collaboration, and communication skills; comfort working across cross-functional teams.
Candidates who can showcase their AI work will be given preference.
Top Skills
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.
Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
