We are seeking a hard-working and motivated AI Engineer to join our team. The ideal candidate will work closely with Product and Engineering teams to innovate new techniques for applying Artificial Intelligence, Machine Learning, and data analytics to automate digital accessibility use cases in our commercial solution. This role will initially focus on Large Language Models (LLMs) and will expand over time to include other AI technologies.
Responsibilities- Clean, organize, and preprocess large, complex datasets, identify relevant data sources, and manage data quality to support AI capabilities within our products.
- Design, develop, and optimize the architecture, implement scalable LLM-based services and appropriate ML algorithms and tools, and continuously improve model performance and efficiency.
- Develop components, services, and modules for data classification, information extraction, and interpretation, and build optimized data pipelines.
- Integrate and monitor LLM-based services into products with attention to latency, costs, security, safety, and reliability. Implement automated testing and gather feedback to improve prompting and results.
- Use statistical analysis to interpret test results and understand model performance, particularly its problem-solving capabilities.
- Collaborate with AI Engineers, software engineers, and product managers to align AI/ML solutions with business objectives and optimally communicate technical concepts and project updates to non-technical stakeholders.
- Stay updated on the latest AI/ML developments, research, and tools, and evaluate emerging methodologies to implement innovative solutions.
- Advocate for security, privacy, and ethics in AI/ML outputs, and participate in code reviews to ensure software engineering best practices.
- Bachelor's degree in Data Science, Mathematics, Computer Science, or a related field.
- 3+ years of experience with ML frameworks such as PyTorch, Dask, Spark, or TensorFlow.
- Proficiency in programming with R, Python, SQL, or similar languages.
- Experience with frameworks LangChain, LangFuse, LangGraph or similar.
- Experience with LLM lifecycle management such as versioning, monitoring, and feedback loops.
- Experience with Large Language Models (LLMs), Big Data, and NoSQL databases and building systems that utilize LLMs for AI
- Experience using AI services from AWS, OpenAI, etc.
- Strong knowledge of Deep Learning concepts.
- Understanding of probability, statistics, and machine learning concepts such as precision, recall, optimization, hyperparameter tuning, overfitting, and interpretability.
- Shown ability to apply standard implementations of machine learning algorithms effectively.
- Understanding of system design to avoid bottlenecks and ensure scalability with increasing data volumes.
- Self-motivated and able to work independently in a dynamic environment.
If you thrive in a fast-paced product development environment and are eager to make a significant impact in the field of accessibility, we would love to hear from you. This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience.
Are you interested in immediate consideration? If so, please submit your resume to be considered for this role!
Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserved.
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What We Do
Level Access is the market-leading provider of digital accessibility solutions. Our team has been at the forefront of accessibility innovation for more than 25 years, and we’ve supported thousands of organizations—from Fortune 500 companies to government agencies—to build and maintain digital experiences that work for all users.
Our work is fueled by our belief that everyone, regardless of disability, deserves equal access to digital technology. We know that sustainable, effective digital accessibility requires a holistic approach. Our complete solution combines advanced technology and automation with expert services, equipping organizations with the full suite of tools and resources they need to eliminate barriers for users with disabilities.
Why Work With Us
Level Access is a mission-driven organization that focuses on making the world a more accessible place through software and services. You have the opportunity to work with some of the most well-known accessibility professionals in the space and make a difference in the world every single day.
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Employees work remotely.
We believe in building a technology-driven company that ensures people with disabilities have a place in the workforce. We offer: Flexibility.
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