Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.
The AI Engineer is an ML engineer who is responsible for building and optimizing machine learning models, retrieval-augmented generation (RAG) systems, and verifiable ML systems that transform how we search and analyze complex medical and insurance data. This role requires a deep understanding of machine learning, LLM technologies, data science, and software engineering. This is an ML-engineering role and not a data science role, which means you should be comfortable building production-ready systems. This is not a research role.
This is a Hybrid role in the HYD office, 3 days a week.
Job Responsibilities:
Data engineering: Design and optimize systems capable of processing large volumes of data in both batch and real-time.
Design, implement, and optimize retrieval-augmented generation (RAG) systems that leverage the latest LLM technologies to deliver highly relevant search results at scale.
Develop and refine embedding models, vector databases, and retrieval mechanisms that maximize search relevance while minimizing latency and operational costs.
Create robust evaluation frameworks to measure quality, continuously improve our LLM-based solution based on user feedback and performance metrics.
Build and optimize machine learning models and verifiable ML systems that transform how we search and analyze complex medical and insurance data.
Build and optimize production-ready systems that are scalable and can handle large amounts of data.
Build and optimize agentic systems that can reason and make decisions.
Develop machine learning models in healthcare and insurance settings with the highest standards for safety and quality.
Stay on top of AI and ML security and governance requirements.
Basic Requirements:
BS in Computer Science (concentration on machine learning/AI), Engineering, Statistics, or a related field
At least three (3) years of industry experience and specifically with some of the recent Gen AI technologies.
Experience with containerization, Kubernetes, and cloud-native ML technologies such as Kubeflow.
Experience with CI/CD pipelines and automated testing.
High level of proficiency with Python and several ML frameworks.
Preferred Requirements:
Experience with medical coding and clinical policy analysis. Exposure to USA healthcare insurance will be an advantage.
Strong understanding of clinical coding standards (e.g., ICD-10, CPT, HCPCS) is an advantage.
Top Skills
What We Do
Welcome. Let us help bring your health plan's payment accuracy and savings into the next era of savings and cost reduction. Learn more by visiting Lyric.AI
Welcome to Lyric. Building on the legacy of ClaimsXten, we bring over 30 years of expertise to deliver unmatched savings—more than $14 billion annually—to our valued clients, including 9 of the top 10 health payers nationwide.
Our cutting-edge solutions streamline complex claims processes, ensuring precision and efficiency for over 185 million lives under our care. Recognized by KLAS for our partnership excellence and value, we lead with top customer satisfaction scores and an A+ recommendation rate.
Apart from our market-leading pre-pay claim editing services, Lyric is at the forefront of integrating advanced technologies to drive greater savings and administrative cost savings through the payment integrity value chain. This includes strategic partnerships with leaders in the areas of genetic testing claims accuracy, coordination of benefits, and more.
Whether you are a current valued customer or new to Lyric, we are investing in helping health plans simplify the business of care.
Visit us at Lyric.AI
