Hiring Range: $72,214 - $110,000
The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
We are seeking a junior to mid-level AI Engineer to help build and scale enterprise AI capabilities across the bank. This role is responsible for developing AI agents and automated workflows, building retrieval and prompt systems, and supporting the integration and enablement of AI tools within embedded business division roles. This is a hands-on role for someone who thrives at the intersection of technical development and business enablement, translating non-technical use cases into working technical solutions.
Responsibilities:
Design & Develop AI Solutions
- Build, deploy, and maintain AI agents and automated workflows using platforms such as Claude, Microsoft Copilot, Azure AI Services, Power Platform, and SharePoint.
- Create scalable retrieval-augmented generation (RAG) pipelines and prompt-engineering frameworks.
- Prototype and productionize AI solutions that improve day-to-day operations across the bank.
Partner with Business Teams
- Collaborate with cross-functional teams to understand business processes, pain points, and opportunities for automation.
- Translate non-technical requirements into clear technical specifications and solution designs.
- Serve as a trusted technical advisor supporting embedded AI initiatives across business divisions.
Enhance AI Performance & Reliability
- Develop and optimize retrieval systems, prompt architectures, and agent workflows to improve accuracy and effectiveness.
- Evaluate and refine AI solutions based on user feedback, performance metrics, and business outcomes.
Support AI Governance & Administration
- Assist in establishing governance processes for enterprise AI tools, including access management, usage policies, and documentation.
- Promote responsible AI practices, ensuring compliance with data privacy, security, and regulatory requirements.
- Support administration and enablement of AI platforms across the organization.
Qualifications:
- Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field.
- 1-4 years of experience in software engineering, data engineering, machine learning, or a related technical role.
- Experience working with large language models (LLMs) and enterprise cloud or collaboration platforms.
- Hands-on experience with AI and LLM platforms such as Claude, OpenAI, Gemini, or similar technologies.
- Experience with prompt engineering, AI agents, and agent frameworks.
- Familiarity with Microsoft technologies including Azure, Microsoft Copilot, Power Platform, and Microsoft 365 development or administration tools.
- Experience working with APIs, MCPs (Model Context Protocol), integrations, and data pipelines.
- Understanding of AI governance, responsible AI practices, and enterprise AI administration.
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to translate complex technical concepts into understandable business solutions.
- Comfortable working independently while collaborating across multiple teams.
- Experience within financial services or another regulated industry is a plus.
Skills Required
- Bachelor's degree in Computer Science, Data Science, Information Systems, or related field
- 1-4 years experience in software engineering, data engineering, machine learning, or related technical role
- Hands-on experience with large language models (LLMs) and platforms such as Claude, OpenAI, or Gemini
- Experience with prompt engineering, AI agents, and agent frameworks
- Familiarity with Microsoft technologies including Azure, Microsoft Copilot, Power Platform, and Microsoft 365 development/administration tools
- Experience building retrieval-augmented generation (RAG) pipelines, retrieval systems, and prompt architectures
- Experience working with APIs, Model Context Protocol (MCP), integrations, and data pipelines
- Understanding of AI governance, responsible AI practices, data privacy, security, and enterprise AI administration
- Strong analytical and problem-solving abilities
- Excellent verbal and written communication skills and ability to translate technical concepts for business stakeholders
- Experience within financial services or another regulated industry
Eastern Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eastern Bank and has not been reviewed or approved by Eastern Bank.
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Retirement Support — A defined‑benefit pension layered with a 401(k) and ESOP/cash‑balance elements creates uncommon depth for long‑term wealth building. This retirement stack differentiates the total package versus many regional banks.
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Equity Value & Accessibility — An employee stock ownership plan adds equity participation alongside core pay and benefits. IPO‑related share allocation underscores the program’s role in total rewards.
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Inclusive Benefits Coverage — Long‑standing LGBTQ+ support and sustained recognition for equality practices indicate benefits parity such as equal partner coverage. Employee networks and an inclusion focus are positioned as integral to the overall benefits experience.
Eastern Bank Insights
What We Do
Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency
