Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.
Roadie is seeking an AI Engineer Intern for Summer 2026 who is excited about building AI-powered products. You’ll work alongside our Innovation Team to design and develop AI agents, data pipelines, and internal tools that shape the future of Customer Support and Trust & Safety at Roadie.
What You’ll Do- Build and improve AI chatbot agents powered by LLMs, including retrieval-augmented generation (RAG), prompt engineering, and tool orchestration
- Develop and refine fraud detection models using embeddings, semantic search, and rule-based systems
- Design and maintain data pipelines, including ingestion, embedding, vector storage, and retrieval quality
- Build evaluation frameworks to measure and improve AI agent accuracy and response quality
- Collaborate with Engineering and Product teams to ship features end-to-end in a fast-paced, agile environment
- Write clean, testable code and contribute to our AI platform and internal tooling
- Gain exposure to technologies such as Python, FastAPI, LangChain, LangGraph, Google Gemini / Vertex AI, vector databases (pgvector, FAISS), AWS (EKS, S3), Docker, Kubernetes, Streamlit
- Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field (Master’s students with a focus on AI/ML preferred)
- Experience with Python and familiarity with REST APIs
- Interest or hands-on experience with LLMs, RAG, or machine learning pipelines
- Strong attention to detail, accuracy, and reliability
- Strong problem-solving and critical thinking skills, with the ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills
- Experience with prompt engineering, embeddings, or vector databases
- Familiarity with Docker, Kubernetes, or cloud platforms (AWS, GCP)
- Experience with data labeling, model evaluation, or NLP
Top Skills
What We Do
Roadie is the nation’s first “on the way” crowdsourced delivery platform. Roadie works with consumers, small businesses and big global brands across virtually every industry to provide a faster, cheaper, more scalable solution for scheduled, same-day and urgent delivery. With more than 200,000 active drivers nationwide, Roadie reaches more than 11,000 cities and 20,000 zip codes – the largest local same-day delivery footprint in the nation.
