AI Engineer II, Python - (Logistics, Data & ML)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are looking for an AI Engineer to join the Logistics Data & Machine Learning Platform team  on our journey to always deliver amazing experiences. 

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

The Data & ML Platform team’s mission is to enable teams across the organization to build, deploy, and scale intelligent products powered by data and machine learning. As part of this team, you will contribute to the core AI agent platform, helping build infrastructure and services that power production AI applications used across the company.

As an AI Engineer, you will contribute to building scalable systems that support LLM-powered agents, intelligent automation, and data-aware AI services. This role combines AI engineering, backend development, and ML systems, with a strong focus on building reliable systems and learning how to operate AI workloads in production.

In this role you will,

• Contribute to building AI agents that interact with internal tools, APIs, and data systems.

• Assist in developing and maintaining Retrieval-Augmented Generation (RAG) pipelines using vector databases and semantic retrieval systems.

• Support the development of evaluation frameworks and guardrails to improve response quality and reliability of LLM-powered systems.

• Help implement monitoring and observability for AI workloads to track performance, usage, and system health.

• Collaborate with data scientists, ML engineers, and platform engineers to integrate AI systems into the broader data and ML ecosystem.

• Participate in experimenting with new AI frameworks, tools, and approaches to improve the platform

• 1–3 years of experience in software engineering, machine learning engineering, or backend development.

• Experience working with Python and building backend services or ML applications.

• Familiarity with large language models or AI applications (LLM APIs, RAG, chatbots, etc.).

• Basic experience with cloud platforms such as AWS or GCP.

• Understanding of software engineering best practices, including testing, debugging, and version control.

• Strong communication skills and the ability to work collaboratively in cross-functional teams.

Nice to have

• Experience with Kubernetes, Terraform, Kafka, MLflow, or Kubeflow.

• Experience using LLM application frameworks such as LangChain, LangGraph, LlamaIndex, or similar agent orchestration tools.

• Experience with ML frameworks such as Hugging Face or PyTorch.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected] it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.