AI Engineer - IFS Ultimo

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

This job opening is in the Ultimo team of IFS

Ultimo, an IFS company, is a leading Enterprise Asset Management provider with 2000+ customers worldwide, is transforming its internal operations (Sales, Finance, Marketing, HR, Service, etc.) with “Digital Coworkers” (DC)—intelligent agents that automate routine tasks, forecast outcomes, and integrate seamlessly with our systems and colleagues.

As an AI Engineer – Low-Code Workflow Developer, you’ll drive the first wave of these DCs by building, testing, and operating workflows using platforms like n8n (or Zapier/Copilot Studio) with the help of programming code like Python. You’ll partner closely with business stakeholders to turn quickly use cases into end-to-end agents, ensure quality through CI/CD and logging, and collaborate with the guidance from the Senior AI Engineer to evolve workflows into more advanced Python-based agents over time with other more sophisticated agent frameworks (e.g., LangChain, Semantic Kernel, etc).

There’s ample room for experimentation. You’ll help refine our approach, explore new structures, connector patterns, and models, and propose enhancements that accelerate adoption across the organization. You’ll work with autonomy, accountability, and a growth mindset.

Your Responsibilities

Workflow Development

• Design, implement, and maintain low-code Agents (e.g., n8n workflows) that connect internal APIs (e.g., CRM, ERP, databases) to LLM models and delivery channels (Teams, email, etc).
• Create and document agents and their reusable nodes, modules, or Model Context Protocol (MCP) for common integrations (REST, SQL, message queues).

• Develop and run tests to validate workflow logic and data transformations.
• Define graduation criteria for the Agents.

Monitoring & Support

• Getting agent logs into an internal monitoring system that tracks workflow, agent performance, costs, and error rates, in collaboration with the Senior Engineer to optimize and scale.

Collaboration & Handoff

• Present workflow demos to Departments and teams, gather feedback, and iterate rapidly.
• Package and document workflows so they can graduate to the more advanced lane of agents when higher complexity or Machine Learning capabilities are required.

Innovation & Continuous Improvement

• Explore new low-code patterns, connector libraries, or AI-enhancing nodes; prototype ideas and share learnings.
• Continue building your coding and framework skills (Python, AI orchestration frameworks) and deepen your technical expertise, with the goal of evolving into designing and delivering end-to-end AI agents.

• 2+ years experience building low-code or AI agents (n8n, Zapier, make.com or equivalent).
• Proficient in Python for software or agents (e.g. small helper services, data preparation, or custom node development).
• Solid understanding of REST APIs, basic SQL, and authentication flows (OAuth2).
• experience with RESTful design, Git workflows, and unit testing
• Managing multiple priorities and comfortable working across disciplines.
• Familiar with the Agile/Scrum method of working
• Broad knowledge in the area of software development
  
  Nice to have:
• Experience with Semantic Kernel, LangChain, CrewAI, AutoGen, etc.
• Experience building AI agents with Python.
• Experience building agents for internal departments in a company or as a product.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.