About the Role:
The AI Engineer will play a pivotal role in shaping the AI-driven solutions at AIO. As part of our agile and dynamic R&D team, you will focus on the design, development, and deployment of state-of-the-art machine learning models, with an emphasis on computer vision and large language models (LLMs). You will report directly to the Head of AI and collaborate closely with cross-functional teams to bring innovative product features from concept to production. Our team structure promotes open communication, innovative thinking, and a collaborative working environment to solve complex challenges in the tech industry.
What will be your responsibilities?
• Design and implement machine learning models, with a focus on Core Deep Learning and NLP.
• Work closely with cross-functional teams to integrate AI capabilities into our platform.
• Optimise object detection, segmentation, and recognition algorithms for real-world applications.
• Develop and maintain scalable data pipelines to support model training and deployment.
• Ensure model reliability and performance through rigorous testing and validation.
• Drive innovation by contributing to patent creation and academic publications.
• Stay abreast of the latest AI research to keep our solutions at the cutting edge.
What are we looking for, and what does it require to be the right fit for this role?
• A Bachelor’s or Master’s degree in computer science, AI, Machine Learning, or a related field with a strong emphasis on both NLP and Computer Vision.
• A minimum of 1 year of experience in machine learning with proven expertise in NLP and ML, with familiarity in packages and frameworks such as spaCy, NLTK, SciPy, etc.
• Strong foundation in speech recognition, text processing, feature extraction, and sequence modelling.
• Proficiency in deep learning frameworks like TensorFlow, Keras, or PyTorch, with a track record of developing, optimising, and deploying machine learning models in both NLP and Computer Vision.
• Ability to design computer vision models from scratch to solve novel problems, supported by proficiency in libraries such as OpenCV.
• Strong problem-solving skills, with the capacity to transform complex requirements into implementable solutions.
• A team player mindset and excellent communication skills, suited for a fast-paced and collaborative environment.
Why Join AIO?
Our mission is to revolutionise the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.
Top Skills
What We Do
AIO is founded on the belief that every restaurant deserves technology that unifies all they need to run and grow their business in one intelligent platform. No more juggling multiple apps. No more hidden fees. No more guesswork. As longtime restaurant operators and tech innovators, the AIO team witnessed countless owners trapped by scattered systems and outdated processes often at the expense of guest experience and growth potential.
So, we built the world’s first all-in-one AI platform for restaurants, a solution that seamlessly integrates all your order and pay devices with marketing, staff and inventory management while automating back-office operations and accounting. Our approach centers on three core pillars.
One Tech Platform
Replace a tangle of apps with a single, data-driven system designed to minimize complexity and maximize revenue.
AIO Intelligence
Automate daily tasks with AI-driven workflows to cut labor costs, and make the most informed decisions for your business with real-time analytics.
AIO Buddy
Get 1:1 support from onboarding to day-to-day operations and growth. We stand by you at every step ensuring you focus on what truly matters, delighting your customers.
At AIO, our mission is more than just automation or convenience, it’s about empowering restaurateurs to run profitable, future-ready businesses that thrive amid industry challenges. We believe technology should serve you, not the other way around.






