AI Engagement Manager / Senior AI Engagement Manager

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Amsterdam, NLD
In-Office
Artificial Intelligence • Big Data • Machine Learning • Software
The Role

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

C3 AI is seeking highly skilled individuals with experience managing the creation of complex enterprise AI solutions and a track record of driving tangible business value and outcomes for customers. Expertise and experience in enterprise software, AI/ML, cloud deployments and data integration are required in addition to domain experience in one or more of the following industries: Manufacturing, Aerospace and Defense, Oil & Gas, Financial Services, Life Sciences, Healthcare, Telecommunications, and High Tech. 

The AI Engagement Manager / Senior AI Engagement Manager collaborates with executive stakeholders to define use cases, transform them into specifications, leads solution development towards launch, drives adoption and ensures realization of business value. 

The AI Engagement Manager / Senior AI Engagement Manager also works across internal and external teams to identify product opportunities and expands C3 AI solutions within customers’ organizations. This position requires a combination of skills including strategy consulting, product management, project management, facilitation/problem solving, stakeholder management, and proficiency in AI/ML methods.

Responsibilities: 

Successful candidates will oversee the entire solution life cycle and will own the following activities: 

  • Collaborate with needs, remove obstacles, track and address risks before they become issues and manage expectations. 
  • Quantify and track value metrics that can be realized from C3 AI solutions.
  • Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion.
  • Develop high quality and polished internal and external communications to influence customer and C3 AI success.
  • Communicate effectively and proactively with customers to build trusted relationships.
  • Travel to customer sites (10% average)

Qualifications: 

  • Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field; Advanced Engineering degree or MBA preferred. 
  • Minimum of 6 -10 years consulting, product and/or delivery management experience with enterprise SaaS solutions.
  • Experience leading customer engagements with substantial exposure and involvement with data science, cloud infrastructure, solution architecture, application development, and data engineering. 
  • Credible customer presence. Capable of communicating effectively and stepping into a trusted advisor role. 
  • Strong customer orientation with a drive to build intimacy with users and their organizations’ needs.
  • Data-driven, analytically oriented, with a commitment to process improvement. 
  • Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas. 
  • Excellent presentation and written communication skills with keen attention to detail.

C3 AI provides a competitive compensation package and excellent benefits.

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status. 

C3 AI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C3 AI and has not been reviewed or approved by C3 AI.

  • Fair & Transparent Compensation Pay is considered competitive to above average for many roles, and compensation stands out more positively than several other aspects of the company. High-end packages are available in certain roles and levels, indicating the ability to pay at or above market when needed.
  • Career-Linked Recognition & Rewards The company funds an online master’s program that confers a $25,000 completion bonus, a guaranteed 15% raise, and a stock grant. Ongoing internal training and small course-completion bonuses further tie rewards to development milestones.
  • Wellbeing & Lifestyle Benefits Daily catered lunches, stocked snacks, a free gym membership at the Redwood City HQ, and commuter benefits provide tangible day-to-day perks. Business-travel health coverage and other on-site amenities enhance the workplace experience for those regularly in office.

C3 AI Insights

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The Company
HQ: Redwood City, CA
923 Employees
Year Founded: 2009

What We Do

C3 AI is the leading Enterprise AI software provider for accelerating digital transformation. Digital transformation is about leveraging big data and the internet of things to improve performance of assets and predict shortfalls before they happen — all through artificial intelligence and machine learning. Get ahead of supply chain delays before they affect your delivery deadlines. Predict maintenance needs to increase asset uptime, replacing or repairing parts before failure. Reduce energy costs and track sustainability goals in real time, improving building operations and reducing greenhouse gas emissions. Connect disparate health record systems to optimize patient visits and decrease waitlist time. At the core of all C3 AI products is a proprietary, model-driven AI architecture that dramatically enhances data science and application development. The C3 AI Platform allows customers to develop, deploy, and operate large-scale AI, predictive analytics, and IoT applications. And a broad portfolio of turnkey AI applications allows for even faster development and deployment. From reliability and readiness to supply chain optimization and energy management, C3 AI has deep industry expertise to get your enterprise started on its digital transformation.

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