Unlike traditional L&D roles, this position requires deep curiosity and competence in AI tools and techniques — especially generative AI — along with the ability to simplify complex topics, engage diverse, international audiences, and drive real-world application.
You are passionate about technology and eager to see others embrace AI as you have. Maybe you are currently an engineer who uses Cursor and Codium to increase your output and work more efficiently. Maybe you are a technical product manager who is deep into Replit and leads workshops for your peers to help them increase their skillsets. This role offers an opportunity to leverage your technology background in a different way - to help us create an AI-powered organization and build for the future.
What You’ll Do:
Partner with the Head of AI, Tech Talent Development team, and business leaders to define and deliver our enterprise AI learning strategy.
Build an AI enablement and change management strategy to increase AI quotient and velocity across the enterprise and more deeply within our technical organizations.
Design and facilitate engaging, scalable, hands-on learning experiences that build AI understanding, confidence, and velocity across the organization.
Leverage AI tools in new ways to deliver scrappy, creative, and just-in-time development solutions in easy to digest formats.
Lead live demos, practical workshops, and team-specific enablement sessions on AI tools and use cases for multiple teams per week. This includes a wide-variety of clients across the enterprise (sales, tech, shared services, etc)
Support teams in identifying opportunities to pilot and implement AI solutions in their work.
Curate and continuously evolve a toolkit of AI learning resources — including internal playbooks, prompts, and training guides.
Translate complex AI concepts into accessible, actionable learning for both technical and non-technical audiences in our most strategic functions: Product, Engineering, Marketing, and Design (PEMD).
Stay on the leading edge of AI trends and tools; synthesize developments into relevant, timely learning content.
Contribute to nurturing “AI champions” across departments to scale adoption organically, providing them with resources and facilitation support to amplify impact within their teams.
Stay on top of trends, how other companies are scaling AI and recommend ways that Zillow can improve the way we are educating employees and managers to enable them with AI.
What You Bring:
6+ years of experience in a technical environment (engineering, technical product management, etc)
Direct experience using AI tools (e.g., ChatGPT, Claude, Copilot) and applying them to real-world workflows in cross functional teams
Familiarity with prompt engineering, LLMs, or AI use case development
Proven ability and passion to simplify and teach complex technical topics - formally or informally - across technical and non-technical audiences
Strong facilitation or storytelling skills; confident leading demos, build internal how-to guides, or hosting team workshops
Experience driving org-wide change, enablement, or tool adoption at scale, ideally in fast-moving and/or matrixed environments
Comfort working scrappily and iteratively - adapting formats (Slack threads, videos) to meet people where they are
A curious, self-starting mindset — you learn new tools and technologies quickly and enjoy helping others do the same
Excellent communication and cross-functional collaboration skills; you build trust and drive outcomes across functions
Bonus: Experience creating training content, coaching peers or new hires, or leading communities of practice - even if it is outside of formal L&D roles
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
Top Skills
What We Do
Join our mission to give the people power to unlock life’s next chapter.
Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next.
Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb.
While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company.
We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
